Training Consultant (O-4/O-5 Billet) Non-Supervisory
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Before you apply
LocationLocation Negotiable After Selection, United States
Typefull-time
SeniorityMid
DepartmentICE Health Service Corps (IHSC)
Company size10,000+ people
PostedOct 5, 2026 · 1mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
New Master or Doctoral degree graduate or have less than 3 years of experience in healthcare administration, public health, instructional design or a clinical profession (for O-4) OR more than 3 years experience post-graduation with a Masters or Doctorate (for O-5)
Experience creating user guides, training materials, or e-learning content
Strong presentation, oral communication and writing skills
Ability to assess educational needs and design and develop responsible curricula
Ability to plan, implement, and evaluate training programs
Ability to manage multiple priorities and collaborate across teams
Proficiency using Microsoft Office applications and other presentation applications
Maintains basic readiness status including CPR/BLS certification
Demonstrates a customer service focus in interpersonal interactions
Project planning, design, development, implementation, and management experience
Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment
Proficiency with a broad range of analytic skills for collecting, managing, and analyzing quantitative and qualitative information
High degree of independence, initiative, and follow-through
Flexibility in applying skills and knowledge in a detention health service setting
For licensed incumbents, ongoing compliance with licensure requirements
Ability to deploy in a clinical or administrative role to support mission operations
Experience with Learning Management Systems or Instructional Systems Design
Experience in clinical instructional design, eLearning development and implementing clinical education training initiatives
Ability to travel up to 25% of time
Skills
Microsoft Office
MS TEAMS
Adobe Captivate
SharePoint
LMS
eLearning tools
Summary
Training Consultant supports IHSC MEDU by designing, developing, delivering, and evaluating enterprise training. Duties include LMS support, needs assessments, eLearning tools, documentation, stakeholder coordination, training catalogs, communications, and support for education initiatives, COOP exercises, and mission operations.
This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.
Duties
DUTIES AND RESPONSIBILITIES:
1.
Design, develop, and deliver training programs, materials, and workflows to support mandatory and non-mandatory trainings enterprise-wide and for subgroups of personnel.
2.
Deliver instructor-led training (in person or virtual) and coordinate the deployment of digital learning tools such recorded webinars to support scalable training across all IHSC facilities and headquarters.
3.
Provide support to IHSC Course Providers and Subject Matter Experts in the design, development, and delivery of all IHSC courses/trainings.
4.
Collaborate with IHSC subject matter experts on developing training materials that need to be placed in the IHSC LMS.
5.
Lead training needs assessments by identifying gaps in knowledge across different user types and delivering training approaches that match the needs of various staff roles (clinical/non-clinical), such as nurses, providers, pharmacists, and administrative staff.
6.
Develop and maintain a database catalog of all training that is offered by IHSC personnel to enhance service productivity, efficiency, and delivery.
7.
Provide administrative, technical, and operational assistance with various MEDU educational initiatives.
8.
Provide administrative, technical and operational support to the MEDU Service Lines (Administrative, Clinical, Professional Development and Consultative) through the execution of the initiatives of each service line.
9.
Collaborate with internal and external stakeholders, carrying out processes within the division, providing consultation and assistance to staff across the agency to include agency leadership.
10.
Collaborate with MEDU team members in the design of training materials and assist the coordination of staff trainings and workshops.
11.
Collaborate with Data Analyst to inform strategic planning for training and education efforts.
12.
Maintain and update training documentation, quick reference guides, and user guides, and standard operating procedures.
13.
Evaluate training progress and training procedures to monitor and analyze training effectiveness and assist with updating curriculum as needed.
14.
Participate in program planning meetings and support operational projects by contributing to implementation efforts, training coordination, and change management activities related to training, education, and learning management system use.
15.
Collaborate with IHSC staff and program stakeholders to ensure training efforts are informed by frontline perspectives, promote awareness of training opportunities, and support successful adoption of new tools and workflows.
16.
Provide training on the IHSC LMS for Learners, Course Providers and Training Super Users
17.
Monitor and update MEDU SharePoint page.
18.
Manage and provide operational oversight for MS TEAMS, Adobe Captivate or other eLearning tools, and other training aids.
19.
Share ICE training and education information with IHSC personnel through the communicator and other communication platforms
20.
Prepare and present educational and leadership content at professional and academic conferences.
21.
Develops, coordinates, evaluates, and document test drills and exercises in support of IHSC COOP initiative.
22.
Other duties and responsibilities as assigned.
Qualifications
PHYSICAL DEMANDS:
1.
Required to facilitate training for up to 3 hours consistently standing.
2.
Required to perform CPR/emergency care standing or kneeling.
3.
Must be able to perform duties in a stressful and often austere environment without physical limitations.
4.
Occasional travel.
5.
Performing tasks that involve lifting, pushing, pulling of equipment or objects.
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
1.
Individuals applying for an O-4 billet are a new Master or Doctoral degree graduate or have less than 3 years of experience in healthcare administration, public health, instructional design or a clinical profession. Upgrade to O-5 is dependent upon adequate performance. Individuals applying for O-5 have more than 3 years of experience post-graduation with a Masters or Doctorate degree in a clinical profession, healthcare administration, public health, or instructional design.
2.
Experience creating user guides, training materials, or e-learning content.
3.
Strong presentation, oral communication and writing skills at a level tailored to the respective audience including developing professional documents and course curricula.
4.
Ability to assess educational needs and design and develop responsible curricula.
5.
Ability to plan, implement, and evaluate training programs.
6.
Ability to manage multiple priorities and collaborate across teams.
7.
Proficiency using Microsoft Office applications and other presentation applications.
8.
Maintains basic readiness status including CPR/BLS certification
9.
Demonstrates a customer service focus in interpersonal interactions.
10.
Project planning, design, development, implementation, and management experience required.
11.
Experience with Learning Management Systems or Instructional Systems Design preferred.
12.
Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
13.
Experience in clinical instructional design, eLearning development and implementing clinical education training initiatives, preferred.
14.
Proficiency with a broad range of analytic skills for collecting, managing, and analyzing quantitative and qualitative information.
15.
High degree of independence, initiative, and follow-through.
16.
Ability to travel up to 25% percent of time to complete duties.
17.
Flexibility in applying skills and knowledge in a detention health service setting.
18.
For licensed incumbents, ongoing compliance with licensure requirements must be maintained. Clinical duties within the scope of licensure may be required during critical agency needs.
19.
Ability to deploy in a clinical or administrative role to support mission operations.
How you will be evaluated
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority’s discretion. You will be notified of selection or non-selection.
Required documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes:
U. S. Public Health Service Officers
1.
Cover Letter/Letter of Interest.
2.
Degrees. (Place under “Diploma/GED”)
3.
Professional license. (If applicable)
4.
Additional professional certificates. (If applicable)
5.
Three professional references. (i.e., name, title and contact information)
6.
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under “USPHS Promotion CV”)
•
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
7.
A copy of your Certificate of Investigation (located in your eOPF).
8.
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under “Performance Appraisal”)
9.
For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.
10.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
New Call to Active Duty
1.
Cover letter/Letter of Interest. Please include location preference here.
2.
Degrees. (Place under “Diploma/GED”)
3.
Professional license. (If applicable)
4.
Additional professional certificates. (If applicable)
5.
Three professional references (i.e., name, title, and contact information)
6.
CV - e.g., relevant experience, education, training. (Place under “USPHS Promotion CV”)
7.
U.S. Public Health Service - Appointment Board Decision Letter/Email or a screenshot of AES dashboard to the United States Public Health Service
How to apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 11/05/2026.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Other information
About the company
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, Medical Education and Development Unit (MEDU). The incumbent will report directly to the MEDU Deputy Chief/Strategic Education and Training Consultant.
IHSC has a multi-sector, multidisciplinary workforce of more than 1,600 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. IHSC provides on-site direct patient care to ICE detainees at 17 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 on a daily basis, with an average length of stay of about 30 days, and over 400,000 detainees annually.
The Training Consultant will lead and support the design, development, and delivery of trainings in collaboration with agency subject matter experts which includes providing technical and clinical support to MEDU staff and IHSC personnel for training and education related resources and services.
DHS SUPERVISORY CONTROLS:
1.
DHS
2.
ICE
3.
ERO
HHS SUPERVISORY CONTROLS:
1.
DHHS
2.
USPHS CC
IHSC SUPERVISORY CONTROLS:
The incumbent will report directly to the MEDU Deputy Chief/Strategic Education and Training Consultant.
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