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Account Manager

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Before you apply
LocationAtlanta, Georgia
Work modeon-site
Typefull-time
SeniorityMid
Experience2+ yrs
DepartmentBusiness Development, Account Management
Company size51–200 people
PostedMay 28, 2026 · 5mo ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on May 28, 202686% of this company's open roles have been listed for 90+ days
How we check a job is still live
At a glanceSummarised by Seekless from the posting.
High school diploma required
Exceptional communication skills, written and verbal
Passion for sales and the art of negotiation
Self-starter mentality
Ability to maintain composure in a fast-paced environment
Strategically focused and persistent
Ability to multitask while simultaneously building relationships
Bachelor's degree in related field preferred
Minimum of two years' experience in logistics preferred
Minimum of three years' experience in customer service preferred
Skills
TMS
DASH
Benefits
Health insurance
Vision insurance
Dental insurance
Life insurance
401(k)
Student loan assistance
Employee assistance program
Wellness program
Paid time off
Unlimited PTO
Free parking
Casual dress code
Who We Are:
FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Denver, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market.
At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.
Are you ready to make your mark?
About the role
This position is responsible for the growth and relationships of current customer accounts. This is done by personalized, proactive customer service to the customer, as well as identifying opportunities for account growth.
Duties and Responsibilities
•
Communicating professionally in person, over the phone, and via email to accounts and team members
•
Track growth/decline of managed customer accounts and identify new opportunities
•
Utilize TMS to enter bids and keeping notate communication with customers
•
Provide customers with a quick, effective solution if problems arise
•
Continuously build and increase your industry knowledge
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Ability to be the main point of contact for customers
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Assist with accounting department with any invoicing problems that may arise
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Ability to generate sales among existing customer accounts, including upselling and cross-selling
•
Service multiple customers accounts concurrently, often meeting deadlines
Experience and Qualifications
•
High school Diploma Required
•
Bachelor’s degree in related field preferred
•
Minimum of two-years’ experience in logistics preferred
•
Minimum of three-years’ experience in customer service preferred
Knowledge and Skills
•
Exceptional communication skills, written and verbal
•
Passion for sales and the art of negotiation
•
Self-starter mentality
•
Ability to maintain composure in a fast-paced environment
•
Strategically focused and persistent
•
Ability to multitask while simultaneously building relationships
Benefits
•
Paid Industry Training
•
Comprehensive Benefits Packet (Medical, Vision, Dental)
•
Company Provided Life Insurance + Optional Additional Policy
•
401(k) with Company Match or Gradifi Student Loan Repayment Assistance
•
Employee Assistance Program (EAP)
•
Health and Wellness Program
•
Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary
•
Free Onsite Parking
•
Casual Dress Code
Hours: Monday to Friday, 8:00AM to 5:00PM
Location: On Site Chamblee, GA office
#FZMKANLV
Legal
FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.