Implementation Specialist
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Before you apply
LocationUtrecht
SenioritySenior
Experience5–7 yrs
DepartmentImplementation
Company size5,001–10,000 people
PostedMar 24, 2026 · 7mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Mar 24, 2026
At a glanceSummarised by Seekless from the posting.
5-7 years of experience of delivering large transformation programs, utilising high-performing teams, ideally leveraging agile methodology
Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets
Excellent customer facing skills, collaboration and communication
Commercially aware and able to support sales opportunities to deliver best results with least cost
Strong interpersonal skills, able to build relationships within the Professional Services team
Meticulous attention to detail
Dutch language proficiency
JIRA/Confluence
API Tools POSTMAN, JSON, SOAP, Oauth, XML, CSS
Excel to Macro level
Skills
JIRA
Confluence
POSTMAN
JSON
SOAP
Oauth
XML
CSS
Excel
Who We Are
The Implementation team is responsible for delivering Implementation of the Solera product set across the country or region, defined by a unique Statement of Work (SoW) for each customer
The Role
We are looking for an Implementation associate, as part of the Professional Services team, who will be responsible for delivering Implementation of the Solera product set across the country or region.
This role reports directly into Head of Implementation.
What You’ll Do
•Pre & Post-Sales Support: Advise on best practices for Solera products, assistSales with proposals, and define PS engagement models.
•Technical Expertise: Act as a customer-facing SME, bridging business andtechnical discussions.
•Requirements Gathering: Collect and document customer needs to definean effective implementation strategy.
•Testing & QA Support: Document test scenarios to validate configurations.
•Product & Integration Knowledge: Deep understanding of Solera products,configuration, and integration capabilities.
•Cross-Team Collaboration: Work with configuration, training, product, andsales teams to ensure seamless delivery.
•Customer Training: Occasionally train customers on newly deliveredconfigurations.
•Roadmap Alignment: Coordinate with product and sales teams to alignroadmap and revenue goals.
•Advanced Support: Provide 3rd-level support for customer deliveries andSME products.
•Project Management: May take on PM responsibilities for major projects.
•Leadership Potential: While not a direct managerial role, senior positionsmay involve team leadership.
What You’ll Bring
•Key Competencies
•5-7 years of experience of delivering large transformation programs, utilising high-performing teams, ideally leveraging agile methodology
•Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets, able to ‘think out of the box’ to deliver value solutions to customers.
•Excellent customer facing skills, collaboration and communication.
•Commercially aware and able to support sales opportunities to deliver best results with least cost.
•Strong interpersonal skills, able to build relationships within the Professional Services team, passionate about collaborating and communicating with internal and external stakeholders.
•Meticulous attention to detail.
•Dutch language proficiency
•Tools and Skills
•JIRA/Confluence
•API Tools POSTMAN, JSON, SOAP, Oauth, XML, CSS etc
•Excel to Macro level
Legal
*It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.