Senior Automation Engineer - Dynatrace
LocationIND-Work from Home-Remote
Work moderemote · India
SenioritySenior
Experience4+ yrs
Company size5,001–10,000 people
PostedSep 23, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
4+ years in IT Operations, SRE, DevOps, AIOps or Automation Engineering
3+ years hands-on experience with Dynatrace, including APM, infrastructure monitoring, logs, synthetics, events/problems, dashboards and APIs
Strong experience in operational automation and toil reduction using Python, PowerShell, Bash or similar scripting technologies
Proven experience analyzing Incident/Service Request/Problem ticket data to identify repetitive operational activities and automation opportunities
Experience converting identified opportunities into automation scripts, workflows, runbooks and API-based integrations
Hands-on experience integrating monitoring events with automation/remediation workflows
Experience working with ServiceNow or another ITSM platform
Experience building automation with appropriate validation, error handling, logging, rollback and audit controls
Ability to work directly with operations/SME teams to understand actual troubleshooting and remediation processes
Experience with Dynatrace Workflows / Automation Engineer and Dynatrace APIs
Dynatrace Intelligence / Davis AI experience
ServiceNow Incident/Problem/Change integration and REST APIs
AWS/Azure infrastructure and cloud automation
Kubernetes/EKS and containerized application environments
Terraform, Ansible or similar infrastructure automation
Jenkins, GitHub Actions or Harness
Splunk, CloudWatch or other observability/monitoring platforms
REST APIs, webhooks and event-driven architectures
Slack/Microsoft Teams operational integrations
Experience with AI/GenAI, LLM, RAG or AI-agent based IT operations
Understanding of SLI/SLO, error budgets and SRE practices
Experience developing automation business cases and ROI/toil-reduction calculations
Skills
Dynatrace
Python
PowerShell
Bash
ServiceNow
REST APIs
AWS
Azure
Kubernetes
Terraform
Ansible
Jenkins
GitHub Actions
Harness
Splunk
CloudWatch
Slack
Microsoft Teams
Dynatrace Workflows
Dynatrace Automation Engineer
Dynatrace APIs
Requirements
Primary Experience
4+ years in IT Operations, SRE, DevOps, AIOps or Automation Engineering.
3+ years hands-on experience with Dynatrace, including APM, infrastructure monitoring, logs, synthetics, events/problems, dashboards and APIs.
Strong experience in operational automation and toil reduction using Python, PowerShell, Bash or similar scripting technologies.
Proven experience analyzing Incident/Service Request/Problem ticket data to identify repetitive operational activities and automation opportunities.
Experience converting identified opportunities into automation scripts, workflows, runbooks and API-based integrations.
Hands-on experience integrating monitoring events with automation/remediation workflows.
Experience working with ServiceNow or another ITSM platform.
Experience building automation with appropriate validation, error handling, logging, rollback and audit controls.
Ability to work directly with operations/SME teams to understand actual troubleshooting and remediation processes.
Responsibilities
Key Responsibilities
Analyze historical tickets and operational data to identify high-volume, repetitive and manual operational toil.
Assess automation opportunities based on frequency, complexity, repeatability, risk and business impact.
Build an automation opportunity backlog and quantify potential effort/toil reduction.
Identify whether each use case is best addressed through rules, scripts, workflow automation, AI-assisted recommendations or agentic automation.
Use Dynatrace telemetry, events, problems and service dependencies to identify opportunities for AIOps-driven investigation and remediation.
Develop automation scripts and workflows using Python, PowerShell, Bash, REST APIs and existing client tools.
Build integrations between Dynatrace and existing client platforms such as ServiceNow, cloud platforms, CI/CD, monitoring and collaboration tools.
Design and implement human-gated remediation for production operations.
Implement recovery validation covering technical health, service/SLO health and business transaction validation.
Develop reusable automation components and runbooks rather than one-off scripts.
Support AIOps use cases such as event correlation, incident enrichment, probable-cause analysis, recommendation and controlled remediation.
Measure automation outcomes including toil reduction, automation coverage, MTTR improvement and recurring-incident reduction.
Work closely with SRE/AIOps architects and operations teams to convert identified opportunities into PDP2 Thin MVP use cases and production-ready automation.
Nice to have
Secondary Experience
Experience with Dynatrace Workflows / Automation Engineer and Dynatrace APIs.
Dynatrace Intelligence / Davis AI experience.
ServiceNow Incident/Problem/Change integration and REST APIs.
AWS/Azure infrastructure and cloud automation.
Kubernetes/EKS and containerized application environments.
Terraform, Ansible or similar infrastructure automation.
Jenkins, GitHub Actions or Harness.
Splunk, CloudWatch or other observability/monitoring platforms.
REST APIs, webhooks and event-driven architectures.
Slack/Microsoft Teams operational integrations.
Experience with AI/GenAI, LLM, RAG or AI-agent based IT operations.
Understanding of SLI/SLO, error budgets and SRE practices.
Experience developing automation business cases and ROI/toil-reduction calculations.
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.