CU
CumminsHR - People Support Advisor
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Before you apply
LocationCienega de Flores, NLE, Mexico
Work modehybrid
Typefull-time
SeniorityEntry
Experience1–3 yrs
DepartmentHuman Resources
Company size10,000+ people
First seenOct 26, 2026 · 1w ago
Verified live20h ago
At a glanceSummarised by Seekless from the posting.
1 to 3 years of experience as an HR Generalist, HR Advisor, or Employee Support Specialist in multinational companies
Advanced English proficiency (spoken and written)
Strong technical background in Office/Excel (analytics) and HRIS platforms (Workday or similar ticketing/HR systems)
Bachelor's degree in Human Resources, Business Administration, Psychology, Law, or related fields
Skills
Microsoft Office
Excel
HRIS
Workday
Microsoft Teams
AI tools
2439256_ HR People Support Advisor
About the company
At Cummins, we believe your passion is your power. Supercharge your career with the support of a global team that empowers you to do your best work.
About the role
We are looking for a talented HR PEOPLE SUPPORT ADVISOR to join our Human resources team at our global company, located in CIENEGA DE FLORES, NUEVO LEON.
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Location: Blvd. Nexxus 2505, Cienega de Flores, N.L., Mexico, C.P. 65550
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Work Modality: On-site (100% on-site for the first 8–9 months; transitioning to a hybrid model of 3 days on-site / 2 days home office thereafter).
In this role, you will make an impact in the following ways:
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Serve as the primary HR point of contact for employees, handling inquiries, grievances, and requests end-to-end.
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Partner with the Payroll team to resolve employee compensation and payroll inquiries efficiently.
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Manage multi-channel communications, including phone calls, ticketing systems, Microsoft Teams, and face-to-face interactions.
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Support core HR processes including Labor Relations, Union Relations, Employee Benefits, Payroll coordination, and Mexican Labor Law compliance.
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Leverage HRIS systems, analytics tools, and AI tools to optimize HR service delivery.
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Ensure strict adherence to corporate policies, internal procedures, and data privacy guidelines.
To be successful in this role, you will need the following:
Skills:
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Collaborates
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Customer Focus & Service Excellence
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Conflict Management & Resilience
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High Emotional Intelligence
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Optimizes Work Processes & Fast Learning
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Data Privacy & Policy Adherence
Education, Licenses, and Certifications:
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Bachelor’s degree in Human Resources, Business Administration, Psychology, Law, or related fields.
Experience:
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1 to 3 years of experience as an HR Generalist, HR Advisor, or Employee Support Specialist in multinational or companies.
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Advanced English proficiency (spoken and written) is required for international communication with global teams (US, India, Brazil).
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Strong technical background in Office/Excel (analytics) and HRIS platforms (Workday or similar ticketing/HR systems).
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Estamos buscando un(a) talentoso(a)
Buscamos a un HR PEOPLE SUPPORT ADVISOR para unirse a nuestro equipo en nuestra compañía con presencia global ubicada en CIÉNEGA DE FLORES, NUEVO LEÓN.
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Ubicación: Blvd. Nexxus 2505, Ciénega de Flores, N.L., México, C.P. 65550
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Modalidad de trabajo: Presencial (100% presencial durante los primeros 8–9 meses; posteriormente esquema híbrido de 3 días en oficina / 2 días en home office).
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En este rol, tendrás un impacto de las siguientes formas:
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Ser el punto de contacto primario de Recursos Humanos para la fuerza laboral, gestionando dudas, solicitudes e incidencias de principio a fin.
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Coordinar y dar seguimiento a quejas e inquietudes de nómina directamente con el equipo de Payroll.
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Atender requerimientos a través de múltiples canales de atención: llamadas telefónicas, sistema de tickets, Microsoft Teams y atención presencial cara a cara.
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Administrar y dar soporte en procesos de relaciones laborales, manejo sindical, beneficios, nómina y cumplimiento de la Ley Federal del Trabajo en México.
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Utilizar herramientas y plataformas de RR. HH. (experiencia en sistemas HRIS / Workday, herramientas de Office/Excel analítico e Inteligencia Artificial).
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Garantizar el cumplimiento estricto de las políticas internas, procedimientos corporativos y normativas de privacidad de datos.