Customer Service Advisor
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Before you apply
LocationSingapore | Central Singapore | SD Performance Center (OSG1)
Work modeon-site
Typefull-time
SeniorityMid
Experience3–4 yrs
DepartmentCustomer Service
Company size10,000+ people
PostedApr 14, 2026 · 6mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Apr 14, 202666% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Minimum 3-4 years of relevant experience, preferably in customer service or the automobile industry
NITEC in Light Vehicles or Diploma in any discipline (Engineering preferred)
Valid Class 3 driving licence
Strong customer service background
Prior experience in the Automobile industry is an advantage
Benefits
Structured training
Career progression
Employee benefits
Company :
Vantage Automotive Limited
“Build the Future of Automotive with Us.”
As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we’re connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services.
What You’ll Be Doing
About the role
As a Customer Service Advisor, you’ll be responsible for managing the daily intake of vehicles for servicing and ensuring a high standard of customer service.
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Responsible for daily intake of cars for servicing.
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Always ensure and uphold service image.
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Assisting in achieving higher service levels through various action plans constantly implemented.
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Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
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Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
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Perform invoice closing.
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Preparation of quotation when required.
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Provide excellent customer service to customers.
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Actively deliver good results from VOC survey with strong response rate and promoter scores.
Who We’re Looking For
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Minimum 3–4 years of relevant experience, preferably in customer service or the automobile industry.
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NITEC in Light Vehicles or Diploma in any discipline (Engineering preferred)
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Valid Class 3 driving licence
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Strong customer service background, prior experience in the Automobile industry is an advantage
Why Join Us at Sime Motors?
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Be part of a trusted brand with a regional footprint.
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Work with cutting-edge automotive technology.
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Grow your career in a supportive, performance-driven culture.
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Enjoy structured training, career progression, and employee benefits.