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ConduentIT Operations Analyst II
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Before you apply
LocationBangalore, Karnataka, India
Work modehybrid
SeniorityMid
Experience4+ yrs
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
4+ years of experience in application support
Good communication skills
Experience in Application support
Ability to research issues and derive solutions from existing knowledge base
Ability to document newly derived solutions clearly and concisely
Monitor service platforms by available monitoring tools
Initiate troubleshooting activities if something wrong is found by monitoring
Answer service-related questions and feedback from users thru email and phone
Provide user access control and termination
L1 and L2 ticket handling, basic troubleshooting, and incident resolution
Good at handling bridge calls
Basic Knowledge of Windows Services
Should be flexible enough to learn new process as and when required
Knowledge of Linux is an added advantage
Will require to work in US hours shift and or weekend shift on a rotational basis
Skills
Windows Services
Linux
Job Track Description:
Requirements
•
4+ years of experience in application support with good communication skills
•
Desired Skills:
•
Should have worked in Application support
•
Ability to research issues and derive solutions from existing knowledge base
•
Ability to document newly derived solutions clearly and concisely for the benefit of the other team members/customer.
•
Will require to work in US hours shift and or weekend shift on a rotational basis
•
Monitor service platforms by available monitoring tools
•
Initiate troubleshooting activities if something wrong is found by monitoring
•
Answer service-related questions and feedback from users thru email and phone
•
Provide user access control and termination, as and when requested
•
L1 and L2 ticket handling, basic troubleshooting, and incident resolution wherever possible
•
Should be good at handling bridge calls.
•
Basic Knowledge of Windows Services.
•
Knowledge of Linux is an added advantage
•
Should be flexible enough to learn new process as and when required.
About the company
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.