Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Working Knowledge:
• Accurately gauges the impact and cost of errors, omissions, and oversights.
• Utilizes specific approaches and tools for checking and cross-checking outputs.
• Processes limited amounts of detailed information with good accuracy.
• Learns from mistakes and applies lessons learned.
• Develops and uses checklists to ensure that information goes out error-free.
Continuous Transformation: Knowledge of evolving the business to remain competitive; ability to understand, adapt oneself to, respond to and proactively seek changes and innovation in the business environment to improve the competitive advantage of an organization.
Level Basic Understanding:
• Describes the rationale, concepts used and importance for the individual and organization to continuously transform.
• Identifies the changes and ambiguity existing in the business environment.
• Asks questions and accepts feedback non-defensively.
• Gathers necessary information, learning resources and best practices used to resolve ambiguous situations.
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Level Working Knowledge:
• Participates in gathering and analyzing an organization’s data based on requirements.
• Follows proper data gathering and analysis processes and policies.
• Utilizes basic data collection and evaluation tools and techniques.
• Reports problems that arise in the data collection process.
• Documents data from various sources and in various formats.
Import/Export - MFG: Knowledge of issues, procedures, tools and practices of importing and exporting; ability to import and export goods to and from international locations.
Level Basic Understanding:
• Explains commonly used import and export regulations of U.S. Customs.
• Identifies basic documentation required for importing or exporting goods.
• Describes typical letter of credit procedures and insurance requirements.
• Displays an overall understanding of the import and export process.
Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Working Knowledge:
• Raises awareness of potential bottlenecks and disruptions to the schedule.
• Breaks tasks into manageable steps that can be incorporated into a personal work plan.
• Escalates concerns over competing or conflicting priorities.
• Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.
• Creates action plans that ensure the accomplishment of responsibilities.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.
Results Orientation: Knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion.
Level Working Knowledge:
• Maintains focus on critical work standards and expectations.
• Holds self and others accountable for delivering on all commitments.
• Takes full responsibility for work outcomes (both positive and negative).
• Documents how results were obtained to support knowledge transfer and best practices.
• Helps others drive tasks to completion as appropriate.
Transportation - MFG: Knowledge of transportation; ability to transport materials and goods to and from suppliers, distribution centers, manufacturing facilities and customers.
Level Basic Understanding:
• Explains basic measurements used in transportation management.
• Locates and interprets carrier costs, rates and time requirements.
• Identifies the various modes of transportation and their application.
• Describes the types, purpose and use of basic shipping documents.