T-
T-MobileMobile Associate - Retail Sales, Bilingual
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Before you apply
SalaryNo pay range posted
LocationSan Jose, California
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentRetail
EquityIncluded
Company size10,000+ people
PostedOct 23, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma/GED
Change Agility
Communication
Customer Problem Solving
Customer Service
Engaging People
Multitasking
Sales
6 months of customer service and/or sales experience, Retail environment
At least 18 years of age
Legally authorized to work in the United States
Skills
digital tools
Benefits
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Hiring process
JOIN US FOR AN INTERVIEW DAY & HIRING EVENT ~ WE’RE HIRING FOR MULTIPLE POSITIONS, AND LOCATIONS~
Monday November 2nd, 2026
From 11:00 AM to 5:00 PM
T-Mobile Store: 2710 McKee Rd, San Jose, CA 95127
About the role
Job Overview
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building proficiency in customer service and sales to provide personalized device and service solutions. The role requires consistent use of digital tools to demonstrate network coverage and service benefits effectively. Success is measured by the ability to build customer relationships, complete training, and contribute to a seamless customer experience. The work impacts the organization by enhancing customer loyalty and supporting team initiatives through effective communication and service delivery.
Job Responsibilities:
•
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
•
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
•
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
•
Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
•
Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
•
High School Diploma/GED (Required)
•
6 months of customer service and/or sales experience, Retail environment. (Preferred)
Knowledge, Skills and Abilities:
•
Change Agility (Required)
•
Communication (Required)
•
Customer Problem Solving (Required)
•
Customer Service (Required)
•
Engaging People (Required)
•
Multitasking (Required)
•
Sales (Required)
•
At least 18 years of age
•
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No