- Conduct research, assemble and analyze data to prepare reports and documents as required.
- File and retrieve documents and reference materials.
- To prepare and submit the leaders expenses.
- Manage and maintain Executive schedules, appointments and travel arrangements using company systems.
- Arrange and coordinate internal and external meetings, events and off-sites.
- Record, transcribe and distribute minutes of meetings and monitor actions on a weekly basis.
- Monitor, respond to and distribute incoming communications.
- Answer and manage incoming calls and emails.
- Receive and interact with incoming visitors and clients.
- Co-ordinate project-based work with teams across the business in UK and US.
- Own and coordinate agendas for Senior Execs travelling from the US to the UK.
- Review operating practices and implement improvements where necessary.
- Responsible for adhering to company security policies and procedure as directed.
- Handle confidential information in a professional and discreet manner.
- Ability to anticipate the leaders needs and proactively bring together appropriate people and resources to support the executive in addressing issues.
- When the Leader chairs meetings: Prepare agenda in advance; assist with and provide research/background information, content development, and creation of presentations and coordinate meetings.
- Highlight and own opportunities to improve employee engagement and customer experience.
- All enquiries are responded to in a timely and efficient manner.
- Managers’ diaries and appointments are kept up to date and organized with supporting paperwork (hard and soft copies) at all times.
- All project work is coordinated and delivered to the deadlines agreed.
- Manager’s expenses are prepared and submitted on time
- All meeting rooms and resources are booked as required.
- You have a positive brand within the business.