HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
• Partner closely with Facility Technicians and the Operations Team to diagnose and resolve complex mechanical and electrical problems, ensuring alignment and clear communication across functional groups.
• Attend daily production meetings as needed, serving as a knowledgeable resource for the site’s Leadership Team and contributing to cross-departmental problem-solving efforts.
• Effectively communicate equipment issues, repair status, and maintenance priorities to both technical team members and operational stakeholders to drive coordinated outcomes.
Fan & Customer Impact (Obsessed with Fans)
• Ensure the continuous, reliable operation of fulfillment and manufacturing assets that directly support on-time order processing and delivery for fans.
• Maintain building equipment, conveyor systems, and grounds to uphold a safe and efficient environment that enables the operations team to serve fans without disruption.
• Complete work orders and preventive maintenance tasks in accordance with company standards to minimize downtime and sustain fulfillment throughput.
• Support a facility environment that meets safety and operational requirements, protecting both team members and the integrity of fan-facing products and services.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
• Apply advanced troubleshooting techniques — including the use of technical drawings, blueprints, electrical and mechanical schematics, and diagnostic tools such as multi-meters and laptops — to identify and resolve complex equipment failures.
• Diagnose and repair complex motor control problems on equipment with PLCs, VFDs, Soft Starts, Servo Drives, and External I/O Devices, bringing creative and systematic thinking to novel technical challenges.
• Learn and utilize applicable software platforms, including CMMS systems and graphical interfaces, to improve maintenance tracking, records retention, and operational insight.
• Identify and act on opportunities to improve facility performance, contributing to a culture of continuous improvement and operational innovation.
Ownership & Execution (Determined & Relentless Mindset)
• Ensure completion of all work orders, repairs, preventive maintenance activities, and records retention in strict accordance with company procedures and standards.
• Adhere to all departmental and company standards, operating procedures, and safety requirements, including NEC compliance, while working independently in the absence of direct supervision.
• Perform preventive maintenance and repairs on conveyor equipment, manufacturing equipment, grounds, building equipment, and powered industrial trucks (PIT), completing all tasks with consistency and precision.
• Demonstrate the physical capability and determination required by the role, including standing, sitting, and walking for prolonged periods, working at heights from ladders and aerial lifts, operating in non-climate-controlled environments, and lifting up to 50 lbs.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement