Senior Technical Support Engineer
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Before you apply
LocationBengaluru, India
Work modehybrid
Typefull-time
SenioritySenior
Experience6+ yrs
DepartmentSupport, Customer Support
Company size501–1,000 people
PostedMay 5, 2026 · 6mo ago
Verified live1d ago
May no longer be actively hiring
First seen on the company's careers page 185 days ago48% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Strong Domain knowledge in Identity and Access Management (IAM)
Hands-on experience in configuring and deploying one or more IAM tools like Saviynt, Sailpoint, OIM or ISIM
Knowledge and experience in invoking REST/SOAP web services using tools such as Postman
Extensive experience in database operations & SQL
Strong hands-on experience with Scripting (ex. Shell, Javascript, Python, Groovy)
Basic knowledge of operating systems such as Linux, Unix & windows
Prior experience integrating with any SSO providers
Experience working with global Customers and strong customer focus
Excellent written and verbal communication skills
Minimum 6+ years experience in implementing various IGA solutions
This role requires adherence to Saviynt’s information security and privacy policies and procedures, including annual security training
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Skills
Saviynt
Sailpoint
OIM
ISIM
REST
SOAP
Postman
Shell
Javascript
Python
Groovy
Linux
Unix
Windows
Cloud
Java
SQL
About the company
Saviynt’s AI-powered identity platform manages and governs human and non-human access to all of an organization’s applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.
WHAT YOU WILL BE DOING
•
Communicate with end users/businesses to explain the issue(s) and solutions for implementation related questions
•
Provide technical analysis for the production incidents, resolution, and root cause analysis for the incidents
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Publish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating procedures
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Identify, debug and troubleshoot break fix issues and take it to a resolution
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Respond and resolve issues within agreed service levels
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Work closely with Engineering and DevSecOps teams for activities related to supporting the IAM and CPAM service offerings
WHAT YOU BRING
•
Strong Domain knowledge in Identity and Access Management (IAM)
•
Hands-on experience in configuring and deploying one or more IAM tools like Saviynt, Sailpoint, OIM or ISIM
•
Knowledge and experience in invoking REST/SOAP web services using tools such as Postman
•
Database : Extensive experience in database operations & SQL
•
Strong hands-on experience with Scripting (ex. Shell, Javascript, Python, Groovy)
•
Basic knowledge of operating systems such as Linux, Unix & windows
•
Prior experience integrating with any SSO providers
•
Experience working with global Customers and strong customer focus
•
Excellent written and verbal communication skills
•
Keywords: Cloud, Java, Scripting, Linux, SQL
•
Minimum 6+ years experience in implementing various IGA solutions
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you’re resilient and enjoy working in a dynamic environment you belong with us!
Legal
Security & ComplianceThis role requires adherence to Saviynt’s information security and privacy policies and procedures, including annual security training.
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.