Hey, I’m Bishop, Head of Customer Experience at Wonderly.
I started in FP&A, realized I wanted to be in the middle of building something instead of analyzing it from the outside, and ended up here.
I’m hiring early-career AEs who can talk to service business owners, understand their business quickly, and bring in the right customers. The bar is high. The work is fast. The reps are constant.
You will run the front of our funnel.
•
Talking to service business owners every day
•
Understanding their business quickly: what they do, who they serve, where their funnel is leaking
•
Deciding who’s a fit for Wonderly and who isn’t
•
Communicating clearly what we do and what they should expect
•
Owning the customer’s first experience with Wonderly
The work is high-volume and customer-facing. The decisions you make on each call have direct downstream effects on whether customers succeed.
What Makes This Role Different
Most early-career AE roles are pipeline-management jobs. You log activity in a CRM, send follow-up emails for weeks, manage handoffs, optimize for booked calls. The bar is activity.
The bar here is judgment. You’re talking to small business owners who’ve been around for years, in industries you’ve never worked in. Your job is to understand their business in 10 minutes and make a real call about whether Wonderly is right for them. Then bring them in clean or send them away clean.
You’ll get more reps, more depth on each conversation, and more accountability than at most traditional sales orgs. The work is closer to a partner-track role at a top firm than a typical SaaS AE.