Service Advisor (Denza)
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Before you apply
Work modeon-site
SeniorityMid
Experience2+ yrs
Company size10,000+ people
PostedJan 17, 2025 · 1y ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Jan 17, 202566% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Candidate must possess at least a Higher Secondary or Diploma in Engineering (Mechanical) or equivalent
At least 2 years of working experience in the related field
Company :
Sime Darby Beyond Auto Sdn. Bhd.
Responsibilities
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Receive and assist customers with planned appointments and/or walk ins.
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Carry out a thorough check of the vehicle & identify all possible upselling.
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Establish an agreed fixed time of completion of the work to be carried out.
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Maintain an accurate record of all work checked in for the day to be followed up on including carry forward vehicles.
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Ensure all customers are kept well informed of the progress of their vehicles.
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Ensure that all additional upselling is communicated to the customers to obtain authorization where necessary.
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Communicate a new/updated agreed time of completion if necessary due to additional work authorized or parts ordered.
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Carry out a daily analysis and update of all WIP open under your name.
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Communicate necessary information to the person in charge in order to schedule an appointment for all vehicles to return where parts on order have arrived.
Requirements
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Candidate must possess at least a Higher Secondary or Diploma in Engineering (Mechanical) or equivalent.
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At least 2 years of working experience in the related field is required for this position.