▪Develop and execute the commercial strategy for the Enterprise segment, aligning with divisional and enterprise growth objectives across retention and new business acquisition.
▪Lead a team of high level sellers who serve our largest customers, fostering collaboration, accountability, and performance excellence.
▪Drive transformation toward an enterprise, value-based, consultative model focused on long-term client partnerships and holistic solutions.
▪Establish a disciplined operating cadence, implementing robust forecasting, pipeline inspection, and performance management processes to improve predictability and ensure consistent achievement of revenue targets.
▪Collaborate cross-functionally with Product, Marketing, and Revenue Operations to strengthen go-to-market execution, refine segmentation models, and enhance commercial enablement and alignment.
▪Champion talent development, building a high-performing, engaged sales culture focused on professional growth, skill-building, and succession readiness.
▪Partner with customer unit General Managers and divisional leadership to ensure cohesive execution across business lines and alignment on customer strategy, pricing, and territory design.
▪Serve as a strategic voice of the customer, relaying market insights, emerging needs, and competitive intelligence to influence product roadmaps, innovation priorities, and service enhancements.
▪Act as a field-oriented leader, maintaining regular engagement with clients and teams to reinforce customer intimacy, coach in-market execution, and ensure delivery of value-based outcomes.
▪Collaborate with Revenue Operations and Enablement to enhance sales readiness, operational efficiency, and the integration of data, analytics, and AI-driven insights into the commercial process.
▪Foster a culture of collaboration and accountability, ensuring sales goals, compensation plans, and performance metrics are tightly aligned with strategic objectives.
▪Lead with transparency and integrity, serving as a visible ambassador of Wolters Kluwer’s values, leadership standards, and commitment to innovation, inclusion, and customer success.