At a glanceSummarised by Seekless from the posting.
Must have9
Hands-on experience with Process Street
Experience in Business Process Management, process improvement, or a closely related field
Strong experience in current-state process mapping and future-state process design
Experience developing processes, SOPs, policies, business rules, and workflows
Good understanding of BPMN or other structured process-mapping methods
Ability to understand cross-functional operations and translate business requirements into practical processes
Experience with workflow automation, integrations, or business systems
Strong analytical, problem-solving, documentation, and communication skills
Ability to work effectively with department managers and process owners
Skills
Process Street
BPMN
Job Summary:
The Business Process Management Specialist is responsible for identifying, designing, implementing, and continuously improving business processes to create a structured, efficient, and less management-dependent organization.
The role works across departments to establish clear processes, policies, responsibilities, controls, and automated workflows that reduce unnecessary management intervention.
Key Responsibilities:
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Identify activities, decisions, recurring issues, and management dependencies that require process development or improvement.
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Map current-state processes and design efficient future-state processes.
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Design end-to-end processes covering responsibilities, approvals, handoffs, business rules, exceptions, and controls.
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Develop and maintain SOPs, policies, guidelines, work instructions, forms, and related process documentation.
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Clarify process ownership, responsibilities, and decision authority with relevant managers.
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Analyze and improve processes by addressing bottlenecks, duplication, unnecessary approvals, manual work, and control gaps.
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Build and maintain workflows in Process Street, including forms, approvals, conditional logic, assignments, deadlines, and automations.
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Identify and implement opportunities for workflow automation and system integration in coordination with relevant system owners.
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Define process KPIs and controls to monitor performance and compliance.
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Support process testing, implementation, training, and adoption across departments.
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Maintain process and documentation governance and continuously improve implemented processes.
Requirements
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Hands-on experience with Process Street is required.
•
Experience in Business Process Management, process improvement, or a closely related field.
•
Strong experience in current-state process mapping and future-state process design.
•
Experience developing processes, SOPs, policies, business rules, and workflows.
•
Good understanding of BPMN or other structured process-mapping methods.
•
Ability to understand cross-functional operations and translate business requirements into practical processes.
•
Experience with workflow automation, integrations, or business systems.
•
Strong analytical, problem-solving, documentation, and communication skills.
•
Ability to work effectively with department managers and process owners.