• Track city-level market share, category penetration, and competitive intensity in UPI and other products to identify Paytm’s growth white spaces.
• Leverage internal and 3P data, cohort trends, and on-ground market intelligence to size growth opportunities and prioritise the highest-impact levers for the city.
• Design and execute city-specific growth plans. Targeted campaigns, offers, and hyperlocal activations to grow transacting users and spend share.
• Identify and evaluate hyperlocal growth levers, including local partnerships, community-led activations, local influencers and city-specific promotions.
• Run structured pilots and experiments to validate new growth levers before scaling them city-wide or replicating them across other focus cities.
• Personalise the lifecycle communication, nudges, and offers to local preferences
• Partner with product, marketing, operations team to convert city-level insights into action plans, product asks, and campaign briefs.
• Own city-level growth dashboards and MIS, tracking change in KPIs incl. market share, transacting users, transaction/ revenue per user, user retention.
• Conduct regular business reviews with leadership, highlighting progress against the growth plan, key metrics, and outcomes from growth pilots/ experiments.