CO
ConduentAccounting Services Associate II
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Before you apply
LocationBangalore, Karnataka, India
Typefull-time
SeniorityEntry
Experience1–2 yrs
Company size10,000+ people
First seenOct 30, 2026 · 6d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Good knowledge in working on MS office applications
Primary role of Cash app/Billing/Collections for global customers
Reporting actual Billing/Cash Applications Collections against monthly targets
Quality review of Cash Application/Billing process
Follow up through mails and calls
Escalation of issues to Stake holders
Should be able to solve & help customers and business teams in case of queries related to their invoices
Research and analyse the disputes/deductions in ERP
Follow-up with various departments to get supporting documents/info for dispute/deductions resolution
Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner
Investigate and escalate if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.
Deliver quality customer service by researching and responding to all internal/external stake-holders inquiries quickly, effectively and professionally
Excellent written & verbal communication
Good attitude to learn and be committed
Commerce and accounting background
Ability to analyse the past due receivables
1-2 Years of experience mainly in BPO
Good Oral and Written communication skills
Experience in follow up through mails and calls
Worked on Billing/Cash App/Collections
AR process knowledge (Preferably End to End)
Experience in Excel as well as PowerPoint presentation
Exposure in SAP/S4HANA will be added plus point
SAP experience
Operations review with client and management
Should be willing to work in shifts
Skills
MS Office
SAP
SAP S/4HANA
Excel
PowerPoint
Job Track Description:
•
Must have good knowledge in working on MS office applications.
•
Primary role of Cash app/Billing/Collections for global customers
•
Reporting actual Billing/Cash Applications Collections against monthly targets
•
Quality review of Cash Application/Billing process
•
Follow up through mails and calls
•
Escalation of issues to Stake holders.
•
Should be able to solve & help customers and business teams in case of queries related to their invoices
•
Research and analyse the disputes/deductions in ERP
•
Follow-up with various departments to get supporting documents/info for dispute/deductions resolution
•
Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner
•
Investigate and escalate if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.,
•
Deliver quality customer service by researching and responding to all internal/external stake-holders inquiries quickly, effectively and professionally
•
Excellent written & verbal communication,
•
Should have a good attitude to learn and be committed
•
Exposure in SAP/S4HANA will be added plus point
Essential Requirement:
•
Commerce and accounting background
•
Ability to analyse the past due receivables
•
1-2 Years of experience mainly in BPO.
•
Good Oral and Written communication skills
•
Experience in follow up through mails and calls
•
Worked on Billing/Cash App/Collections
•
AR process knowledge (Preferably End to End)
•
Experience in Excel as well as PowerPoint presentation.
•
Should be willing to work in shifts
Good to have:
•
SAP experience
•
Operations review with client and management
About the company
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.