Freelance Customer Service Officer
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Before you apply
LocationPhilippines
Work moderemote
Typefull-time
SeniorityEntry
DepartmentCustomer Experience
Company size501–1,000 people
First seenSep 11, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Fluent in both English (written and speaking)
Previous experience in customer service or a related field
Strong communication and interpersonal skills
Ability to multitask and work well under pressure
Attention to detail and problem-solving skills
Proficient in using customer service software and tools
Data Entry and Management
Social Media Moderation
Reliable internet connection and appropriate work-from-home setup
Skills
customer service software
data entry
social media moderation
Benefits
Gy differential pay
Holiday differential pay
Incentives
Annual bonus
Paid annual leave
Paid medical leave
Paid birthday leave
Remote stipend
About the company
PRISM+ is a fast-growing consumer electronics company based in Singapore, known for its high-quality TVs and monitors. We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working remotely from anywhere in the world.
About the role
As a Customer Service Officer Offshore, you will be responsible for providing exceptional support to our customers located in Singapore. You will assist them with inquiries, troubleshooting, and general support via email, live chat, and phone calls. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.
Responsibilities
Responsibilities:
•
Respond to customer inquiries and provide accurate information and assistance
•
Troubleshoot and resolve customer issues related to our products
•
Ensure timely and effective communication with customers
•
Collaborate with internal teams to address customer concerns and provide feedback for improvements
•
Maintain thorough knowledge of our products, promotions, and company policies
Requirements
•
Fluent in both English (Both written and speaking)
•
Previous experience in customer service or a related field
•
Strong communication and interpersonal skills
•
Ability to multitask and work well under pressure
•
Attention to detail and problem-solving skills
•
Proficient in using customer service software and tools
•
Reliable internet connection and appropriate work-from-home setup
•
Data Entry and Management
•
Social Media Moderation is a plus.
Benefits
Benefits:
GY differential pay.
Holiday differential pay.
Incentives
Annual Bonus
Paid leaves (Annual, Medical, and Birthday)
Salary may increase after 3 and 6 months! (Depending on performance)
Freelancing job, hence, a permanent work-from-home set up.
Great work culture!