Technical Team Leader
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Before you apply
LocationBudapest, Budapest, Hungary
Work modeon-site
Typefull-time
SeniorityLead
DepartmentHUN
Company size10,000+ people
PostedOct 20, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Proven experience in the BPO field
Proven experience in team management
Strong English communication skills (written and spoken)
Experience with ticketing systems
Experience with Microsoft Office
Excellent coaching skills
Excellent organizational skills
Excellent problem-solving skills
Proactive, customer-focused mindset with ability to motivate others
Skills
Ticketing systems
Microsoft Office
Benefits
Health insurance
Paid training
Cafeteria benefit
About the role
Are you an experienced Technical Support professional with a passion for leading people? We’re looking for a Technical Team Leader to inspire, coach, and develop a team of technical specialists while ensuring exceptional service delivery for our customers.
What you’ll do
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Lead, mentor, and support a team of Technical Support professionals
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Drive team performance through regular coaching and feedback
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Deliver technical training and share best practices
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Monitor service quality and identify opportunities for continuous improvement
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Facilitate team meetings and encourage collaboration
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Build strong relationships with customers and internal stakeholders
Technical details
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Location: Budapest, Váci út 1-3., DBH Flex, B building 3rd floor, 1062 (Hungary)
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Working hours: 08:00 - 16:30 or 11:30 - 20:00
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Employment type: Full time, 40 hours/week
Requirements
What we’re looking for
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Proven experience in the BPO (Business Process Outsourcing) field and in team management
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Strong English communication skills (written and spoken)
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Experience with ticketing systems and Microsoft Office
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Excellent coaching, organizational, and problem-solving skills
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A proactive, customer-focused mindset with the ability to motivate others
Why join us?
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Take the next step in your leadership career
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Work with a supportive, collaborative team
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Make a real impact on service quality and team development
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Grow in an international and dynamic environment
Benefits
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Competitive salary and cafeteria benefit package (SZEP Card)
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Medical Coverage - Private health insurance package - MediCare
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Paid training to equip you with everything you need
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A stable, full-time role in our modern Budapest office
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A fun, multicultural team that values your input
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Ongoing growth and development in a dynamic BPO environment
Ready to lead, inspire, and make a difference? We’d love to hear from you!
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