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Advancement Services Specialist

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Before you apply
LocationMain Campus
Work modeon-site
Typefull-time
SeniorityMid
Experience4+ yrs
DepartmentAdvancement
Company size1,001–5,000 people
PostedOct 2, 2026 · 1mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
High school diploma and four years of full-time experience directly related to the job functions
Professional work experience with data entry, records management, or clerical support
Computer experience in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Knowledge of and proficiency with database management applications, such as Raiser's Edge
Proven ability to think strategically and approach challenges with creativity
Demonstrated track record of reliability, meeting goals, and holding oneself accountable
Strong interpersonal skills and experience working effectively across teams
Strong attention to detail and high level of data entry accuracy
Excellent interpersonal, verbal, and written communication skills
Strong organizational skills and the ability to prioritize and complete simultaneous projects
Ability to create, compose, and edit written materials
Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment
Ability to work successfully as both a member of a team and independently with minimal supervision
Ability to take initiative to plan, organize, coordinate, and perform work in various situations when numerous and competing demands are involved
Ability to maintain confidentiality and discretion at all times
Bachelor's Degree from an accredited institution in Accounting, Business, Computer Science, Information Systems, Business Administration or closely related field
Data entry/support experience in a non-profit setting
Experience with fundraising or financial record keeping
Experience with Raiser's Edge (donor record software)
Any appropriate combination of relevant education, experience, and/or certifications may be considered
Skills
Raiser's Edge NXT
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Financial Edge
Raiser's Edge
database management applications
Job Summary
The Advancement Services Specialist supports University Advancement by entering data and helping maintain the Raiser’s Edge database, ensures accurate constituent records, processes gifts, mails acknowledgement letters and assists with various projects. This role is essential to maintaining the integrity of the donor database, ensuring timely gift entry and acknowledgement, and supporting the overall success of Advancement initiatives.
About the company
FGCU is building a culture of curiosity, commitment and collaboration. We value employees who successfully work with others and drive positive change through critical thinking and decisive action. If you thrive in an environment of innovation, accountability and mutual respect, you will find a good home here.
Job Description
Typical duties may include but are not limited to:
•
Receives, logs, posts, and receipts all donations daily using Raiser’s Edge NXT donor software.
•
Maintains an accurate and efficient data process for cash, check, and online credit card contributions.
•
Prepares timely and accurate donor acknowledgement letters and tax receipts as appropriate for each gift.
•
Maintains constituent records, gift documentation and other vital information in accordance with record retention guidelines.
•
Ensures compliance with all monetary handling protocols, including the cash receivables procedure.
•
Assists with tribute cards and other correspondence.
•
Assists with project mailings, manipulates data and uses mail merge.
•
Processes matching gifts, including completion of all related paperwork and responding to requests made by matching gift organizations as needed.
•
Performs special clean-up projects within the donor database.
•
Maintains all confidential donor records in accordance with University Advancement Policies and Procedures.
•
Communicates with internal Advancement staff and campus partners to ensure accurate and timely recording of gifts.
•
Collaborates with the Foundation Finance team as needed to reconcile gift data with Financial Edge.
Other Duties:
•
Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications:
•
This position requires a high school diploma and four years of full-time experience directly related to the job functions.
•
Professional work experience with data entry, records management, or clerical support.
•
Computer experience in Microsoft (MS) Office (Outlook, Word, Excel and PowerPoint).
•
Any appropriate combination of relevant education, experience, and/or certifications may be considered.
Preferred Qualifications:
•
Bachelor’s Degree from an accredited institution in Accounting, Business, Computer Science, Information Systems, Business Administration or closely related field.
•
Data entry/support experience in a non-profit setting. Experience with fundraising or financial record keeping.
•
Experience with Raiser’s Edge (donor record software).
Knowledge, Skills & Abilities:
•
Knowledge of and proficiency with database management applications, such as Raiser’s Edge.
•
Proven ability to think strategically and approach challenges with creativity.
•
Demonstrated track record of reliability, meeting goals, and holding oneself accountable.
•
Strong interpersonal skills and experience working effectively across teams.
•
Strong attention to detail and high level of data entry accuracy.
•
Excellent interpersonal, verbal, and written communication skills.
•
Strong organizational skills and the ability to prioritize and complete simultaneous projects.
•
Ability to create, compose, and edit written materials.
•
Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
•
Ability to work successfully as both a member of a team and independently with minimal supervision.
•
Ability to take initiative to plan, organize, coordinate, and perform work in various situations when numerous and competing demands are involved.
•
Ability to maintain confidentiality and discretion at all times.
Institutional Values & Behavioral Expectation
In this role, the successful candidate will be expected to:
•
Seek out new approaches to improve outcomes; remain open for feedback and new ideas.
•
Lead with integrity; consistently produce high-quality work; persevere to overcome obstacles to meet deadlines and achieve deliverables.
•
Share information and insights thoughtfully; build partnerships across departments; communicate respectfully; support colleagues to achieve common goals.
Pay Grade 15
Legal
FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.