Vehicle Upgrade Specialist | Heritage Mazda Towson
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Before you apply
Salary$65k – $85k
LocationBaltimore, MD
Work modeon-site
SeniorityMid
Experience2+ yrs
DepartmentService
Company size501–1,000 people
PostedAug 18, 2026 · 2mo ago
Verified live17h ago
At a glanceSummarised by Seekless from the posting.
High school diploma or GED
Valid driver's license
Minimum 2 years of sales experience
Strong negotiation skills
Strong problem solving skills
Strong presentation skills
Basic MS Office knowledge
Computer software proficiency
Internet proficiency
General mathematics skills
Associate’s or bachelor's degree
Consumer to consumer experience
Drug-free workplace
Skills
MS Office
Benefits
Health insurance
Job Description
Are you a people person with a knack for building relationships? Heritage Mazda Towson is looking for a motivated, customer-focused team member to serve as the liaison between our Service and Sales departments. In this role, you’ll help customers explore the value of their current vehicle, discuss trade-in opportunities, and identify when upgrading to a new vehicle makes sense.
Benefits
Experience Everything MileOne has to Offer:
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Competitive compensation
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Monday – Friday Work Schedule
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Great opportunities for advancement
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Positive, success-driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Responsibilities
Essential Duties:
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Engage with service customers to discuss selling or trading current vehicle
-Prepare competitive trade-in and purchase offers for customers to review with their service paperwork
-Review vehicle equity positions and present upgrade opportunities when applicable
-Follow up with customers after their visit to answer questions, discuss their offer and assist those ready to move forward
-Work closely with both the Service and Sales team to create a seamless customer-focused experience
Requirements
Qualifications:
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High school diploma or GED; associate’s or bachelor’s degree, preferred
•
Valid driver’s license
•
Minimum 2 years of sales experience; consumer to consumer experience, preferred
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Strong negotiation, problem solving, and presentation skills
•
Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills
Legal
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
HEGE123
Service
Salary Range
$65,000.00 - $85,000.00Heritage Mazda TowsonPost Internally and Externally
Zip Code
21093