Customer Care Representative | Early & Night shifts | Intermediate English (B2)
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Before you apply
LocationCDMX, Mexico
Work modehybrid
SeniorityEntry
Company size10,000+ people
First seenOct 30, 2026 · 1w ago
Verified live1d ago
Customer Care Professional
CEN Spain
About the company
You lead the way. We’ve got your back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team AMEX, you become part of a diverse global community of colleagues with an unwavering commitment to backing our customers, communities, and each other. Here, you will learn and grow as we help you build a career journey that is unique and meaningful to you, with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you will be recognized for your contributions, leadership, and impact: every colleague has the opportunity to share in the company’s success. Together, we will win as a team, striving to uphold our company values and our powerful backing promise to deliver the best customer experience every day. And we will do so with the highest integrity and in an environment where everyone is seen, heard, and feels they belong.
Join Team Amex and let’s lead the way together!
As a brand built to go above and beyond and deliver the best customer experience, having exceptional colleagues is essential. As the face of the company, you can create positive interactions with our customers in the Spain market, from selecting a unique travel or lifestyle experience to helping them with their everyday needs. You will develop your skills through industry-leading training and ongoing coaching, while learning what it means to continually set the standard for world-class customer service. Find your place in #TeamAmex.
Customer Care Professional
CEN España
Tú lideras el camino. Nosotros te respaldamos.
Con el respaldo adecuado, las personas y los negocios tienen el poder de progresar de formas increíbles. Cuando te unes al Team AMEX, pasas a formar parte de una comunidad global diversa de colegas con un compromiso inquebrantable de apoyar a nuestros clientes, nuestras comunidades y entre nosotros mismos. Aquí aprenderás y crecerás mientras te ayudamos a construir una trayectoria profesional única y significativa para ti, con beneficios, programas y flexibilidad que respaldan tanto tu desarrollo personal como profesional.
En American Express, serás reconocido por tus contribuciones, liderazgo e impacto. Cada colaborador tiene la oportunidad de participar en el éxito de la compañía. Juntos triunfaremos como equipo, esforzándonos por mantener nuestros valores corporativos y nuestra promesa de respaldo para brindar la mejor experiencia al cliente cada día. Lo haremos con la máxima integridad y en un entorno donde todas las personas son vistas, escuchadas y sienten que pertenecen.
¡Únete a Team Amex y lideremos el camino juntos!
Como una marca comprometida en superar las expectativas y ofrecer la mejor experiencia al cliente, contar con colegas excepcionales es esencial. Como la cara de la empresa, podrás crear experiencias positivas para nuestros clientes del mercado de España, desde ayudarles a elegir una experiencia única de viajes o estilo de vida hasta asistirles con sus necesidades cotidianas.
Desarrollarás tus habilidades mediante capacitaciones de primer nivel en la industria y un acompañamiento continuo, mientras aprendes lo que significa establecer constantemente el estándar de excelencia en servicio al cliente. Encuentra tu lugar en #TeamAmex.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.