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BlackStone eIT
Software Pre-Sales Engineer ( Gulf Market )
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Location
Tunisia
Type
full-time
Department
Smart Solutions
Company size
51+ people
First seen
1w ago
Last seen
3d ago
Key Responsibilities
Technical Presales Support
•
Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE
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Design and propose suitable technical solutions aligned with customer needs.
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Prepare technical proposals, solution architectures, and statements of work.
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Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.
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Respond to RFPs, RFIs, and RFQs with technical and functional inputs.
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Assist in effort estimation, BOM preparation, and solution sizing.
Customer Engagement
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Participate in customer meetings, workshops, and discovery sessions.
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Explain technical concepts clearly to both technical and non-technical stakeholders.
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Build trusted relationships with customers, partners, and internal teams.
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Address customer technical concerns and provide recommendations.
Solution Design & Documentation
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Prepare high-level and low-level solution designs when required.
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Create architecture diagrams, implementation approaches, and integration workflows.
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Ensure proposed solutions follow best practices, scalability, security, and compliance standards.
Collaboration
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Coordinate with engineering, delivery, product, and support teams.
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Work closely with project managers and solution architects during transition to delivery.
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Support continuous improvement of presales assets, templates, and demo environments.
Market & Product Knowledge
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Stay updated on industry trends, competitor solutions, and emerging technologies.
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Maintain strong understanding of company products, services, and capabilities.
Required Qualifications
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Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
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3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.
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Experience in preparing technical proposals and responding to RFPs.
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Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.
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Excellent communication and presentation skills.
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Ability to work in a fast-paced, customer-facing environment.
Preferred Skills
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Experience with cloud platforms such as Azure, AWS, or Google Cloud.
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Knowledge of APIs, integrations, databases, and enterprise applications.
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Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.
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Experience with diagramming and documentation tools (Visio, Draw.io, etc.).
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Relevant technical certifications are advantageous.
Soft Skills
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Strong analytical and problem-solving abilities.
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Customer-oriented mindset.
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Strong teamwork and collaboration skills.
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Ability to manage multiple opportunities simultaneously.
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Good negotiation and stakeholder management skills.
KPIs / Success Metrics
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Quality and timeliness of technical proposals.
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Win rate contribution.
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Customer satisfaction during presales engagements.
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Accuracy of solution sizing and estimations.
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Number of successful demos and POCs delivered.
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