As Deputy Housekeeping Manager, you will support the Housekeeping Manager in overseeing the day-to-day operation of the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, and guest experience across the Sanctuary. You will lead by example, providing hands-on support to the team while helping to coordinate workloads, maintain quality standards, and ensure the smooth running of housekeeping operations.
This is a varied role combining supervisory responsibilities with practical housekeeping duties across our accommodation, wellness spaces, and Estate facilities:
Responsibilities
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Support the Housekeeping Manager in the daily running of the housekeeping department.
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Assist with supervising, motivating, and supporting the housekeeping team to maintain high standards.
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Allocate daily tasks and help coordinate workloads across the Sanctuary.
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Carry out quality checks and inspections of guest accommodation, public areas, and wellness facilities.
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Clean and prepare guest rooms, holiday cottages, and communal areas to an exceptional standard.
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Housekeeping duties within Avalon Wellbeing, including the pool suite, studio spaces, and changing facilities.
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Assist with staff training and onboarding of new team members.
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Manage stock levels and report ordering requirements for cleaning supplies and guest amenities.
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Conduct daily checks within the Hall and other hospitality venues when in use.
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Report maintenance issues promptly and follow up where required.
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Ensure compliance with health and safety, COSHH, and company procedures.
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Act as a point of contact in the absence of the Housekeeping Manager.
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Work collaboratively with other departments to ensure a seamless guest experience.
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Participate in the housekeeping rota, including weekends as required.
Requirements
Full Time: 40 hours per week
Shifts: Across 7 days including weekends
Requirements
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Previous experience in housekeeping or hospitality is preferred but not essential.
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A keen eye for detail and a strong sense of pride in your work.
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Ability to work independently and manage time effectively.
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Physically able to carry out cleaning duties.
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Friendly, reliable, and approachable team player.
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Essential: Flexibility to work weekends
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Essential: Driver with access to own vehicle
Benefits
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Annual discretionary bonus and hospitality tips
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Pension contribution
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Free access to Sanctuary Wellbeing Schedule
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Subsidised meals at Utopia Bistro
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Friends & Family discounts on Sanctuary stays and events