IT Specialist
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Before you apply
LocationSoutheast Asia
Also inKuala Lumpur
Work modehybrid
Typefull-time
SeniorityMid
Experience4+ yrs
DepartmentEngineering
Company size501–1,000 people
PostedSep 13, 2024 · 2y ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
4+ years of hands-on commercial experience as a System Administrator with MacOS
Experience in supporting VoIP
Hands-on experience with collaboration tools such as Mattermost and Slack
Strong knowledge of backup systems and antivirus solutions
Familiarity with network diagnostic and monitoring tools
Proficiency in mail software (e.g., Outlook, GMail, or similar)
Experience in managing and maintaining office hardware and IT equipment
Solid understanding of network security concepts and best practices
Ability to work independently, prioritize tasks effectively, and provide excellent user support
Strong English proficiency is required
Experience with Atlassian products, CRM, and HRM systems
Linux administration knowledge
Skills
MacOS
VoIP
Mattermost
Slack
backup systems
antivirus software
network diagnostic tools
network monitoring tools
mail software
Outlook
GMail
firewall configuration
VPN
intrusion detection systems
Atlassian
CRM
HRM systems
Linux
Benefits
Paid vacation
Paid sick leave
Public holidays
Medical insurance
Dental reimbursement
Commuting reimbursement
Professional education budget
Language learning budget
Wellness budget
About the role
We’re looking for an experienced System Administrator to join our team in Kuala Lumpur. If you enjoy solving technical challenges, supporting users, and working in a dynamic environment — we’d love to hear from you.
We offer the option to start remotely, with relocation after successfully completing the trial period.
Responsibilities
•
Manage tickets and prioritize tasks to ensure timely resolution
•
Provide user support (office and remote) by troubleshooting and resolving technical issues
•
Perform regular system and application updates
•
Handle procurement of IT equipment and conduct audits to ensure compliance with company standards
•
Maintain office equipment and provide ongoing user support
•
Monitor and manage backup systems, antivirus software, and other security tools
•
Utilize network diagnostic programs to identify and resolve connectivity issues
•
Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems
Requirements
•
4+ years of hands-on commercial experience as a System Administrator with MacOS
•
Experience in supporting VoIP
•
Hands-on experience with collaboration tools such as Mattermost and Slack
•
Strong knowledge of backup systems and antivirus solutions
•
Familiarity with network diagnostic and monitoring tools
•
Proficiency in mail software (e.g., Outlook, GMail, or similar)
•
Experience in managing and maintaining office hardware and IT equipment
•
Solid understanding of network security concepts and best practices
•
Ability to work independently, prioritize tasks effectively, and provide excellent user support
•
Strong English proficiency is required
Will be a plus
•
Experience with Atlassian products, CRM, and HRM systems
•
Linux administration knowledge
We offer
•
16 paid vacation days per year
•
14 paid sick leave days per year
•
11 days public holidays
•
Medical insurance
•
Dental expenses reimbursement
•
Parking and commuting reimbursement
•
Professional education budget
•
Language learning budget
•
Wellness budget (gym membership, sports gear and related expenses)