MA
MaxisExecutive of Maxis Centre
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Before you apply
LocationSunway Pyramid
Work modeon-site
SeniorityLead
DepartmentRetail
Company size1,001–5,000 people
PostedOct 21, 2025 · 1y ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Oct 21, 2025
At a glanceSummarised by Seekless from the posting.
Lead the team to deliver well-differentiated customer experience in a Maxis Concept Store
Showcase digital lifestyle solutions through in-store demonstrations and be a solutions advisor to customers
Ensure consistent high standards in creating a dynamic retail store environment
Cultivate culture of constant innovation/experimentation
Develop the team for Expert-level solutioning
Provide personalised conversations with customers to enrich customer's lifestyle
Deliver end-to-end walk-out-working experience
Build a new retail environment enabled with Experiential journey
Leverage both digital and physical capabilities and customer insights
Drive constant learning and exposure to various external partners/solutions providers
Adapt to the world beyond conventional telecommunications
Be a great ambassador of Maxis with fully customer oriented mind-set
Champion in delivering unmatched customer experience
Are you ready to get ahead in your career?
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We want to empower you to turn your ambitions into achievements.
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We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
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Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
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To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
Responsibilities
1 Lead the team to deliver well-differentiated customer experience in a Maxis Concept Store primarily by showcasing digital lifestyle solutions through in-store demonstrations and being a solutions advisor to the customers
2 Ensure consistent high standards in terms of creating a dynamic retail store environment, cultivate the culture of constant innovation/experimentation and contribute in facilitating a constantly learning and sharing culture with active collaboration with the team members and key stakeholders
3 Develop the team for Expert-level solutioning, providing personalised conversations with customers to enrich customer’s lifestyle and instrumental in delivering end-to-end walk-out-working experience
4 Build a new retail environment enabled with Experiential journey demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both ‘digital’ and ‘physical’ capabilities and customer insights
5 Drive constant learning and exposure to various external partners/solutions providers, advanced retail technologies in terms of delivering of lifestyle solutions and adapt to the world beyond conventional telecommunications.
6 Be a great ambassador of Maxis with fully customer oriented mind-set and a champion in delivering unmatched customer experience
What’s next?
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Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
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Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Legal
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.