Workplace Experience Administrator
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Before you apply
SalaryNo pay range posted
LocationPARSIPPANY, NJ, US
Work modeon-site
SeniorityEntry
DepartmentOperations
Company size1,001–5,000 people
PostedAug 7, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Greet, welcome, and direct visitors, employees, and vendors in a warm, friendly, and professional manner
Manage administrative duties such as document creation, filing, typing, copying, scanning, etc.
Independently resolve moderately complex problems and issues under general supervision
Maintain security by following procedures, monitoring logs, and issuing visitor/employee access
Maintain a professional appearance and demeanor
Assist with event planning (scheduling, coordinating with host, retrieve food and beverage options, setup catering)
Exhibit polite and professional verbal and written communication via phone, e-mail, and in-person
Communicate effectively with Strategic Account Manager
Manage daily operations, checklists, and record key stats using Floor Control Worksheets
Manage and facilitate office tours, events, and meetings in Google Calendar
Schedule conference rooms per client requests and assist with event coordination, not limited to light cleaning and catering setup as needed
Cross train on the role of Floor Ambassador to provide coverage as needed
Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, expediting correction or adjustment, and following up
Inform employees, visitors, and vendors by answering or referring inquiries
Answer all incoming calls and provide exceptional customer service
May sign for incoming and outgoing packages, route to appropriate party
Manage conflicting priorities and be comfortable in a fast-paced environment
Work with the supervisor to ensure processes are clearly defined and issues are prioritized and resolved
Assist customers with fulfillment requests as needed
Attend meetings and takes meeting notes
Assist customer and manager in developing policies and procedures
Keep a safe and clean reception area by complying with procedures, rules, and regulations
Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Contribute to team effort by accomplishing related results as needed
Associates Degree is required
Proficient in Google Workspace (Gmail, Docs, Sheets, Slides, Forms, Drive)
Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)
Familiarity with MAC software and Apple products
Provide strong administrative skills with high-level attention to detail
Ability to manage flexible work schedule and provide support before and/or after shift
May lift and/or move up to 50 lbs
Skills
Google Workspace
Gmail
Google Docs
Google Sheets
Google Slides
Google Forms
Google Drive
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Teams
Apple macOS
Apple products
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k)
Responsibilities
•
Greet, welcome, and direct visitors, employees, and vendors in a warm, friendly, and professional manner
•
Manage administrative duties such as document creation (agendas, presentations, handouts, and other written materials), filing, typing, copying, scanning, etc. as requested by client and manager
•
Independently resolve moderately complex problems and issues under general supervision using appropriate judgment, discretion, and knowledge
•
Maintain security by following procedures, monitoring logs, and issuing visitor/employee access
•
Maintain a professional appearance and demeanor that reflects CBPS and the client’s commitment to quality, continuous improvement, and respect for individuals
•
Assist with event planning (scheduling, coordinating with host, retrieve food and beverage options, setup catering)
•
Exhibit polite and professional verbal and written communication via phone, e-mail, and in-person
•
Communicate effectively with Strategic Account Manager by informing and providing updates regularly to guarantee that daily operation and customer objectives are met
•
Manage daily operations, checklists, and record key stats using Floor Control Worksheets
•
Manage and facilitate office tours, events, and meetings in Google Calendar
•
Schedule conference rooms per client requests and assist with event coordination, not limited to light cleaning and catering setup as needed
•
Cross train on the role of Floor Ambassador to provide coverage as needed
•
Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
•
Inform employees, visitors, and vendors by answering or referring inquiries
•
Answer all incoming calls and provide exceptional customer service
•
May sign for incoming and outgoing packages, route to appropriate party
•
Manage conflicting priorities and be comfortable in a fast-paced environment
•
Work with the supervisor to ensure processes are clearly defined and issues are prioritized and resolved
•
Perform other duties as requested by customers and manager
•
Assist customers with fulfillment requests as needed
•
Attend meetings and takes meeting notes
•
Assist customer and manager in developing policies and procedures
•
Keep a safe and clean reception area by complying with procedures, rules, and regulations
•
Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
•
Contribute to team effort by accomplishing related results as needed
•
Ability to manage flexible work schedule and provide support before and/or after shift
•
May lift and/or move up to 50 lbs.
Qualifications
•
Associates Degree is required
•
Proficient in Google Workspace (Gmail, Docs, Sheets, Slides, Forms, Drive)
•
Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)
•
Familiarity with MAC software and Apple products
•
Provide strong administrative skills with high-level attention to detail
What We Offer
•
An opportunity to join an established team and be part of a successful and proven global organization!
•
A competitive compensation program!
•
Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
•
Employee discounts on Canon products & vendor discount programs for employees!
•
World-Class Training & Career Development Programs!
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