Customer Order Handler & Logistics staff
LocationGyeonggi-do, KR
Work modeon-site
Typefull-time
SeniorityMid
Experience3–5 yrs
Company size1,001–5,000 people
PostedAug 7, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field
3–5 years of relevant experience in logistics, trade compliance, sales operations, or order management
Hands-on experience with Logistics & Inventory management system (e.g., SAP, Oracle)
Proficiency in MS Office (Excel, Outlook, Word)
Business fluent in English (written and verbal)
Strong communication and cross-functional coordination skills
Experience working in a global or multinational company
Hands-on experience dealing with international express couriers (DHL, FedEx) and customs agencies
Knowledge of product certification/compliance registration processes
Detail-oriented with strong financial document and invoicing skills
Skills
SAP S/4HANA
SAP Ariba
Oracle
MS Office
Excel
Outlook
Word
Key Responsibilities
📦 Import & Export / Customs Clearance
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Import Clearance & Document Control: Inspect incoming shipments, verify AWB numbers, request missing shipping information from overseas entities (DK, etc.), and liaise with customs brokers and express couriers (DHL, FedEx).
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Export & RMA Management: Process exports for RMAs and service repair items to global offices (DK, UK, China, Germany, US, etc.); coordinate with specialized carriers (e.g., Logis Innovation) for heavy or custom-packed cargo.
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ERP & Intercompany Documentation: Manage RMA processes and Credit Memos in SAP S/4HANA; prepare export declarations, statements of reasons, and intercompany invoices for the Finance team.
🏭 Inventory & In-house Warehouse Management
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Inbound/Outbound & Physical Inventory: Inspect incoming goods, organize and store items physically in the warehouse, create stock tags, and conduct annual stocktaking.
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Domestic Delivery & Logistics: Arrange domestic shipments and quick services upon sales request; collect and file Delivery Notes.
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Regulatory Compliance: Process product conformity registrations and handle large-scale waste disposal declarations.
🤝 Sales Communication & Support
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Shipping Schedule & Escalation Tracking: Update and share open order lists and shipping schedules with the sales team; maintain and escalate delivery delay tracking lists.
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Stock & Order Status Sharing: Regularly inform the sales team of newly received goods and remaining inventory status in the domestic warehouse.
💰 Payment Verification & Order-to-Cash (OTC) Support
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Deposit Verification & Ship Release: Monitor bank account deposits (prepayments, milestone payments), request payment receipts from GCC, and issue release requests for order shipping (RQST Ship).
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Month-End / Month-Start Closing: Request issuance of VAT invoices to finance team for sales order closing, Cancel unclosed intercompany invoices at month-end and regenerate them at the start of the next month; reconcile accounts receivable details with the GA team.
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Procurement & 3rd Party Vendor Management: Request quotes, issue purchase orders (PO), process vendor invoices, and manage new account registrations in SAP Ariba.
📋 Administrative Support & Expense Processing
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Monthly Billing & Invoicing: Process monthly utility/rental/service bills for regional offices and external logistics vendors.
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General Office Admin: Manage snack inventory, organize company receipts, and handle general office administration.
Qualifications
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Education: Bachelor’s degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field.
•
Experience: 3–5 years of relevant experience in logistics, trade compliance, sales operations, or order management.
•
System Skills:
•
Hands-on experience with Logistics & Inventory management system (e.g., SAP, Oracle).
•
Proficiency in MS Office (Excel, Outlook, Word).
•
Language: Business fluent in English (written and verbal) for seamless communication with global headquarters and overseas logistics partners.
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Soft Skills: Strong communication and cross-functional coordination skills (collaborating with Sales, Finance, and GA teams).
Preferred Qualifications
•
Experience working in a global or multinational company.
•
Hands-on experience dealing with international express couriers (DHL, FedEx) and customs agencies.
•
Knowledge of product certification/compliance registration processes.
•
Detail-oriented with strong financial document and invoicing skills.