Patient Service Coordinator
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Before you apply
SalaryNo pay range posted
LocationMaple Grove, Minnesota
Work modeon-site
SeniorityEntry
Experience1+ yrs
Company size1,001–5,000 people
First seenOct 18, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent required
One year of customer service experience required
Exceptional customer service skills
Strong computer skills such as Microsoft word, excel or hospital technology systems
Communicate and interact in respectful and professional manner
Contribute to positive clinic team work environment
Ability to perform front desk clinic functions
HIPAA knowledge and ability to handle confidential information
Demonstrate prompt and reliable attendance
Apply logical thinking to problem solve
Ability to multi-task in a fast-paced work environment
Post secondary education preferred
One year of medical office setting experience preferred
Knowledge of medical insurance preferred
Successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification
Skills
Microsoft Word
Excel
hospital technology systems
Benefits
Medical
Dental
Vision
Retirement
About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Department Overview
At Children’s Minnesota, we’re focused on a vision to become every family’s essential partner in raising healthier children. We strive each day to create a work environment where professionals can come to bring this vision to life. In addition to hospitals in both Minneapolis and St. Paul, Children’s has pediatric, specialty and rehab clinics throughout the metro area. Our Clinics not only offer a small office atmosphere; they also provide you the opportunity to become a valued member of a larger prominent Healthcare system.
Position Summary
The patient services coordinator (PSC) is a pivotal front-line individual who provides exemplary customer service to families, staff and providers, both in-person and by phone. They promote a positive patient and family experience by answering questions, warmly, promptly and correctly. They are responsible for efficient and orderly registration and check-in of patients. Obtains accurate and complete patient demographic, financial information and required consents. The PSC supports patient care in the clinics and provides overall administrative support to their clinical area. The individual is also the clinics technology resource.
Requirements
License/Certification/Registration required? No
Education:
*High school diploma or equivalent required
*Post secondary education preferred
Experience:
*One year of customer service experience required
*One year of medical office setting experience preferred
*Knowledge of medical insurance preferred
Knowledge/Skills/Abilities:
*Exceptional customer service skills
*Strong computer skills such as Microsoft word, excel or hospital technology systems
*Communicate and interact in respectful and professional manner
*Contribute to positive clinic team work environment
*Ability to perform front desk clinic functions
*HIPAA knowledge and ability to handle confidential information
*Demonstrate prompt and reliable attendance
*Apply logical thinking to problem solve
*Ability to multi-task in a fast-paced work environment
Physical Demands
Please click here to view the Physical Demands
Benefits
The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.
In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.
Legal
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
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