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Stryker

Lead Analyst, IT Service Delivery

LocationGurugram, India
Work modehybrid
Typefull-time
SeniorityLead
Experience7–10 yrs
DepartmentIT
Company size10,000+ people
First seenOct 6, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have6
7-10 years of experience in the field of IT and Manufacturing with SAP
Expertise in FICO, PP, MM, WM, PPQM
Strong data analysis and problem-solving skills
Ability to lead on and off-shore technical teams
Works effectively with cross-departmental teams and facilitate discussions across the team to derive solutions
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work
Nice to have1
Bachelor's or master's degree in the areas of Computer Science, Engineering, Information Systems, Business
Skills
SAP
FICO
PP
MM
WM
PPQM
Work Flexibility: Hybrid
About the role
The IT Service Delivery Functional Lead for Manufacturing SAP will support platform management activities serving as a partnered liaison between the business, IT Basis, IT Security and IT Functional Teams. This role is responsible for building strong, collaborative relationships across our IT and business teams bringing SAP ECC functional expertise.
Responsibilities
What you will do:
•
Ensure excellence in process execution across all operational processes (e.g., incident, problem, change, configuration, etc.) related to the service.
•
Leads continuous improvement initiatives to mature operations and increase visibility into service performance.
•
Advises business on available standards, methods, tools and application relevant to area of service and can make appropriate choices for alternatives.
•
Build and maintain strong relationships with IT and business teams
•
Partner with business and technical teams to drive consensus on the best solution to business demand and the delivery of solutions.
•
Define tangible use cases that align desired technology output to commercial objectives
•
Recommend business process and system changes to improve efficiency and business outcomes
•
Ensure clear communication between business stakeholders and IT technical teams
Requirements
What you will need:
•
Bachelor’s or master’s degree in the areas of Computer Science, Engineering, Information Systems, Business, preferred.
•
7-10 years of experience in the field of IT and Manufacturing with SAP. Expertise in FICO, PP, MM, WM, PPQM.
•
Strong data analysis and problem-solving skills
•
Ability to lead on and off-shore technical teams.
•
Works effectively with cross-departmental teams and facilitate discussions across the team to derive solutions.
•
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work
Travel Percentage: 20%
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