HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
• Partner with the Licensing Operations team to support prioritized projects including renewals, contract compliance, system updates, and policy change
notifications, contributing to a collaborative and high-functioning licensing team.
• Serve as a knowledgeable internal resource across FLM teams, coordinating with all internal stakeholders to maintain accurate records of
contract compliance and requirements.
• Contribute to daily business processes and make recommendations that improve collaboration and efficiency within FLM’s licensing team.
Fan & Customer Impact (Obsessed with Fans)
• Create a positive and productive partner experience for both clients and existing and prospective licensees by understanding their respective
businesses and anticipating their needs.
• Serve as an accessible external resource for licensees, answering a wide range of questions and supporting them through the full lifecycle
of their licensing relationship with FLM.
• Organize, track, and coordinate inventory of product samples for licensee requests and applications, maintaining clear communication
with licensees on receipt and any outstanding information needs.
• Prepare and deliver education materials and training information to help licensees understand the benefits, requirements, and workings
of the licensing system.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
• Master FLM’s proprietary licensee management database to conduct all business transactions between FLM, its clients, and licensees
with accuracy and efficiency.
• Review digital artwork submissions from select licensees for contract and trademark compliance as well as client brand standards
through the established artwork review workflow process.
• Identify opportunities to improve operational workflows and make recommendations to enhance the effectiveness of FLM’s licensing operations.
Ownership & Execution (Determined & Relentless Mindset)
• Review and process royalty reports submitted by licensees, tracking and monitoring receipt of reports and addressing inaccurate
submissions through written and verbal communication with licensees.
• Work with new and existing licensees to ensure completion of all licensing requirements, including royalty reporting, contract execution,
insurance submissions, labor code requirements, authorized manufacturer agreements, and digital artwork submissions.
• Manage contract compliance tracking across the licensee portfolio, ensuring expirations, renewals, and
outstanding requirements are surfaced and resolved in a timely manner.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement