Job Responsibilities
* Manage and lead all aspects of sorting hub operations, including inbound receiving, outbound dispatch, package sorting, and inventory management.
* Develop, implement, and monitor operational procedures to maximize efficiency, reduce costs, and improve service levels.
* Lead, mentor, and develop a team of sorting hub supervisors and operators, fostering a high-performance culture and ensuring compliance with company policies and safety regulations.
* Monitor key performance indicators (KPIs) such as sorting accuracy, throughput, on-time performance, and labor utilization, taking corrective actions as needed.
* Collaborate with other departments, including transportation, warehousing, and customer service, to ensure seamless end-to-end logistics operations.
* Identify and implement process improvements and technological advancements to enhance sorting efficiency and capacity.
* Ensure strict adherence to safety protocols and maintain a clean, organized, and safe working environment.
* Manage equipment maintenance and resource allocation to ensure optimal hub functionality.
* Prepare and present operational reports to senior management, highlighting performance, challenges, and proposed solutions.