Engineering Tech III
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Before you apply
LocationGatlinburg, TN, us
Work modeon-site
Typefull-time
SeniorityMid
Experience3+ yrs
Department5146A-Prop Ops Maint Eng
Company size10,000+ people
PostedOct 5, 2026 · 1mo ago
Verified live4h ago
At a glanceSummarised by Seekless from the posting.
High school diploma required
Minimum of 3 years of hands-on experience in trades and maintenance within a resort or commercial environment
Written and verbal communication in English
Strong communication skills to excel in interactions with guests and colleagues
Ability to be versatile, work well under pressure, and meet deadlines
Experience troubleshooting and repairing electrical components
Experience with HVAC and mechanical components
Experience with plumbing fixtures and repairs
Experience with appliances and household fixtures
Experience installing, repairing, and replacing tiles, grout, vinyl, and carpet
Experience leading small construction projects including drywall, carpentry, concrete, and flooring
Experience with pools, spas, and water features including chemical balancing
Proficient in operating resort operations software and devices (HotSOS and other applicable systems)
Read and interpret technical data, blueprints, and OEM manuals
Safe use of hand tools, power tools, and battery-powered tools
Work using ladders, scaffolding, lifts, and appropriate PPE
Lead and implement safety practices and guidelines
Recognize and identify potential safety hazards
Communicate and interpret guest needs with positive interactions
At least 18 years old and have a valid driver's license to drive company golf carts
Must be able to lift 50lbs and work in outdoor weather conditions
Must pass a background check, drug test, and prove eligibility to work in the United States
Adhere to all CFI/Westgate Resorts policies and procedures
Skills
HotSOS
Windows OS
MS Office
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays
401(k)
Daily pay
Parental leave
Wellness programs
Flexible spending accounts
Tuition assistance
Military leave
Employee assistance program
Life insurance
Disability insurance
Accident insurance
Critical illness insurance
Hospital insurance
Pet insurance
Loyalty program
Gym membership
Scholarship
Company Description
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.
As an Engineering Technician III, you will:
•
Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management
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Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines
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Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components
•
Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements
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Expertise in troubleshooting and repairing electrical components, such as breakers and contactors
•
Repair and troubleshoot appliances and household fixtures
•
Install, repair, and replace tiles, grout, vinyl, and carpet as needed
•
Lead small construction projects, including drywall, carpentry, concrete, and flooring
•
Work with pools, spas, and water features, including chemical balancing and maintenance of all MEP equipment
•
Participate actively in procurement and inventory processes to ensure materials and tools are available for work
•
Proficient in operating resort operations software and devices (HotSOS and other applicable systems)
•
Read and interpret technical data, blueprints, and OEM manuals
•
Communicate professionally via radios, phones, emails, and verbal interactions
•
Perform maintenance and cleaning tasks as required by resort management
•
Safely use hand tools, power tools, and battery-powered tools needed for the job
•
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
•
Lead and implement safety practices and guidelines
•
Recognize and identify potential safety hazards on the property
•
Communicate and interpret guest needs with positive interactions to reach resolutions
•
Adhere to all CFI/Westgate Resorts policies and procedures
•
Always represent Westgate Resorts professionally through appearance, attire, and behavior
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Perform other tasks as assigned by resort operations leadership
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
•
High school diploma required.
•
Minimum of 3 years of hands-on experience in trades and maintenance within a resort or commercial environment
•
Written and verbal communication in English is expected
•
Must be at least 18 years old and have a valid driver’s license to drive company golf carts
•
Strong communication skills required to excel in interactions with guests and colleagues
•
Ability to be versatile, work well under pressure, and meet deadlines
•
Must be able to lift 50lbs and work in outdoor weather conditions
•
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information
Why Westgate?
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Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
•
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
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Paid Holidays
•
401(k) with Generous Company Match to Support Your Future
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Daily Pay – Access Your Earnings When You Need Them
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Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
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Wellness Programs to Support Your Well-Being
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Flexible Spending Accounts (FSA)
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Tuition Assistance to Help You Grow Your Career
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Military Leave
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Employee Assistance Program (EAP) – Support When You Need It Most
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Life, Disability, Accident, Critical Illness, and Hospital Insurance
•
Pet Insurance for Your Furry Family Members
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Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
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Low-Cost Gym Membership
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NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
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Career Growth and Advancement Opportunities
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Community Involvement – Give Back and Make an Impact
Legal
Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
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