Key Responsibilities
Sales Strategy & Revenue Growth
• Develop and execute regional sales strategies to achieve revenue, volume, and profitability targets
• Drive market share expansion and sustainable sales growth across assigned markets
• Own and deliver annual sales plans, forecasts, and performance targets
• Monitor market dynamics and adjust strategies proactively to optimise results
Market & Account Management
• Manage and grow key customer accounts, distributors, and channel partners
• Identify, qualify, and develop new business opportunities and customer segments
• Build a strong and sustainable customer portfolio with an optimal product mix
• Strengthen long-term relationships to enhance customer retention and satisfaction
Business Planning & Execution
• Develop business plans and implement strategic initiatives aligned with regional and global objectives
• Define and communicate clear value propositions for targeted market segments
• Lead commercial discussions including pricing, contract negotiation, and volume allocation
• Monitor and control selling, general, and administrative (SG&A) expenses
Market Intelligence & Insights
• Gather and analyse market intelligence including pricing trends, demand-supply dynamics, and competitor activity
• Provide actionable insights to support pricing decisions, product positioning, and commercial strategies
• Work closely with internal and external stakeholders (e.g., T2/Trading teams) to strengthen market understanding and responsiveness
Stakeholder & Distributor Management
• Develop and implement plans to motivate and optimise distributor and channel partner performance
• Collaborate with cross-functional teams (e.g. supply chain, operations, finance) to ensure seamless execution
• Support Sales Heads and Commercial Head in global sales coordination, including allocation, pricing alignment, and reporting
Operations & Performance Management
• Own and track Sales KPIs as defined in the Business Unit’s Balanced Scorecard
• Prepare and deliver professional presentations to clients, partners, and internal stakeholders
• Ensure timely follow-up on customer orders, shipments, payments, and issue resolution (including complaints handling)