OTC Associate
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Before you apply
LocationManchester, England, United Kingdom
Typecontract
SeniorityMid
DepartmentClearCourse Group
Company size51–200 people
PostedNov 5, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Experience in credit control, collections or accounts receivable
Confident, professional communication, including on difficult conversations
A methodical, detail-focused approach with good reconciliation skills
Good organisation and the ability to prioritise a busy portfolio
Sound judgement on credit risk
Good Excel and finance systems skills
Experience with NetSuite or a similar ERP
Experience in a shared services or B2B software environment
Skills
Excel
NetSuite
CRM
Order to Cash Associate | Manchester | ClearCourse Group
Temp | Full-time | Competitive base salary
Fancy a role where you own your own portfolio, build great customer relationships and have a direct impact on cash flow?
ClearCourse Group is looking for an Order to Cash Associate to join our Manchester team, reporting to the Head of OTC. You’ll manage a portfolio of customer accounts to maximise cash collection, minimise overdue debt and resolve disputes, while keeping account records accurate and up to date.
Requirements
What you’ll be doing
You’ll be the friendly, professional voice that gets invoices paid. That means:
•
Proactively collecting debt across your assigned ledgers, prioritising by ageing, risk and payment behaviour
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Escalating high-risk accounts, potential bad debts and insolvencies to the O2C Lead
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Documenting and following up every customer commitment to pay
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Owning disputes and invoice queries through to resolution, working with colleagues to remove barriers to payment
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Carrying out statement reconciliations and investigating account discrepancies
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Supporting the Sales Ledger team with payment allocation and remittance advice
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Keeping customer master data accurate and complete
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Running credit checks, opening new accounts and recommending credit limit changes
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Taking part in debt review meetings with Sales, Operations, Customer Success and Finance
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Recording all collection activity in our CRM and supporting audit requests
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Finding ways to reduce manual effort and improve the customer experience
What you’ll bring
•
Experience in credit control, collections or accounts receivable
•
Confident, professional communication, including on difficult conversations
•
A methodical, detail-focused approach with good reconciliation skills
•
Good organisation and the ability to prioritise a busy portfolio
•
Sound judgement on credit risk, and good Excel and finance systems skills
Bonus points if you’ve got:
•
Experience with NetSuite or a similar ERP
•
Experience in a shared services or B2B software environment
Benefits
Ready to join us?
If you’re organised, personable and enjoy turning overdue into paid, we want to hear from you.
Apply now and help keep the cash flowing across a growing group.