Agent, Guest Experience, The Westin Resort, Costa Navarino (2027)
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Before you apply
LocationPilos, Peloponnese Region, Greece
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentNAVARINO DUNES 26-27
Company size1,001–5,000 people
PostedOct 19, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Associate's degree (IEK) or two-year technical qualification
Strong guest service skills and ability to create memorable experiences
Excellent communication and interpersonal skills
Fluent in Greek and English, both written and spoken
Good computer skills and ability to use hotel systems and software
Ability to handle challenging situations and work effectively under pressure
Strong teamwork skills and ability to build positive relationships with internal and external partners
Flexibility, adaptability, and professional email etiquette
Commitment to company policies, brand standards, and operational procedures
Skills
computer skills
Benefits
Health insurance
Housing
Meals
Uniform
Laundry service
Training development
Employee discounts
Be Part of Our Story. Grow with Us.
Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.
Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.
This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.
About the role
We are looking for a Agent, Guest Experience to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.
In this position, you will create memorable guest experiences by ensuring a warm welcome, smooth arrivals and personalized service throughout each guest’s stay. You will assist with guest requests, handle concerns and help showcase the resort’s facilities and services.
Responsibilities
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Welcome and farewell guests, providing information about the resort and local attractions.
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Check VIP reservations and escort guests to their rooms.
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Arrange special celebrations and personalized guest experiences.
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Handle guest complaints, coordinate with relevant departments and ensure timely resolution.
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Prepare VIP guest lists and coordinate personalized arrivals.
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Welcome guests during breakfast service and assist with special requests.
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Encourage positive guest feedback and online reviews.
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Follow company policies, brand standards, and health and safety procedures.
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Attend training sessions and stay updated on hospitality trends.
Requirements
•
Associate’s degree (IEK) or two-year technical qualification.
•
Strong guest service skills and ability to create memorable experiences.
•
Excellent communication and interpersonal skills.
•
Fluent in Greek and English, both written and spoken.
•
Good computer skills and ability to use hotel systems and software.
•
Ability to handle challenging situations and work effectively under pressure.
•
Strong teamwork skills and ability to build positive relationships with internal and external partners.
•
Flexibility, adaptability, and professional email etiquette.
•
Commitment to company policies, brand standards, and operational procedures.
Benefits
What We Offer:
•
Private Medical Plan
•
Accommodation in the vicinity of Costa Navarino (for eligible associates)
•
Meals Provided On-site
•
Uniform & Laundry Service (where applicable)
Personal & Professional Growth:
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Ongoing Training & Development Opportunities
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Opportunities for Task Force Assignments at Marriott Hotels Abroad
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Experience in a Multicultural & International Work Environment
Wellbeing & Perks:
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Use of Costa Navarino Facilities (subject to internal policies)
•
Access to the Support Room - Online Wellness Platform
•
Recognition & Wellbeing Initiatives
•
Employee Discounts & Associate Benefits at Marriott Hotels Worldwide
Ready to be part of our story? We would love to hear from you.
Apply today and grow with us at Costa Navarino.