• Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.
• Monitors staff performance, works with employees to implement goals and document progress, approves incentive compensation calculations and works with Human Resources on employee related issues.
• Responsible for activities involved in selling products and/or services, developing new accounts and/or expanding existing accounts.
• Directs resources in a cost-effective, innovative manner including assisting sales executives in effective use of resources and tools.
• Participates in establishing financial goals, objectives and measurements to meet growth targets.
• Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Identifies critical market segments through market research and competitor analyses and recommends sales strategies for improvement.
• Implements and executes sales policies and practices.
• Oversees trade show participation and participates in planning of sales meetings.
• Prepares sales production reports for senior management.
• Participates in building, packaging and price setting with members of management to meet market needs.
• Monitors client survey results to ensure positive client relationships and satisfaction and responds to any negative criticism.
• Ensures development and maintenance of long-term relationships with client base.
• Instills a belief in the company’s vision, mission and goals and works to establish Worldpay as an industry expert and leader.
• Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.
• May assist sales executives in attaining revenue goals including the development of tactical and strategic plans to create and close product/service opportunities.
• Other related duties assigned as needed.