1 Facilitates and leads lower level animal control personnel and staff to ensure that animal control activities are performed correctly and in compliance with City standards, policies, and protocols; ensures all personnel understand assignments; monitors work assignments, gives instructions, and facilitates adoption and customer service operations.
2 Perform a wide range of administrative tasks and activities to ensure the effective and efficient operations of the Animal Services department; processes adoptions, manages paperwork, and ensures all assignments are completed.
3 Performs daily inspections of the shelter sites, monitors maintenance and cleaning, ensures appropriate care of animals, monitors daily walking boards, and performs general inventory ensuring all necessary supplies are in stock.
4 Processes, facilitates, and completes adoption operations and paperwork; answers questions and concerns regarding adoption processes and performs all research on animal being adopted.
5 Assists citizens in finding lost animals; processes intakes from owner surrenders or strays; keeps accurate records and files including vaccinations and other information.
6 Oversees the actions of various crews and personnel handling animals and related materials; provides direction and leadership to ensure all activities are performed according to regulations and standards.
7 Processes dangerous dog and animal cruelty cases by gathering needed information and filing warrants to begin the process for formal legal hearings.
8 Educates the public on standards of care and the benefits of spay or neuter and microchip services; educates public on city ordinances as it may pertain to their situation.
9 Maintains records and completed activity; checks and reviews citation paperwork, violation notices, owner surrender forms, and bite reports.
10 Performs any and all other work as needed or assigned.