Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.
Job Description
Responsibilities
Key Responsibilities and Duties
Guest Activities and Entertainment
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Welcome guests and provide information on recreation programs and facilities.
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Organize and conduct daily recreational activities, games, sports, and entertainment programs.
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Encourage guest participation in activities and events.
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Promote scheduled activities through direct guest interaction and announcements.
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Assist in planning special events, themed activities, and seasonal programs.
Recreation Facility Operations
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Monitor and maintain recreation areas such as swimming pools, fitness centers, sports courts, kids’ clubs, and beach facilities.
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Ensure recreational equipment is available, clean, and in good working condition.
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Set up and dismantle equipment required for activities and events.
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Report maintenance issues and damaged equipment to management.
Customer Service
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Provide excellent guest service at all times.
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Respond promptly and professionally to guest inquiries and requests.
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Handle guest concerns or complaints and escalate when necessary.
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Build positive relationships with guests to enhance overall satisfaction.
Safety and Compliance
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Ensure guests follow facility rules and safety guidelines.
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Monitor activities to ensure a safe environment for all participants.
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Provide basic first aid assistance when required and report incidents according to company procedures.
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Adhere to health, safety, and emergency procedures.
Administrative Duties
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Maintain attendance records and activity reports.
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Assist in the preparation of activity schedules and promotional materials.
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Keep inventory of recreational equipment and supplies.
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Support the Recreation Manager with operational and administrative tasks.
Teamwork and Coordination
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Work closely with other hotel departments to coordinate guest activities.
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Assist colleagues during special events and peak operational periods.
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Participate in departmental meetings and training sessions.
Qualifications
Education
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Secondary School Certificate or equivalent.
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Certificate or Diploma in Recreation, Sports Management, Hospitality, Tourism, Physical Education, or a related field is an advantage.
Nice to have
Experience
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Previous experience in recreation, entertainment, hospitality, tourism, sports, or customer service is preferred.
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Experience in a hotel, resort, club, or leisure facility is an advantage.
Skills and Competencies
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Excellent communication and interpersonal skills.
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Strong customer service orientation.
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Energetic, outgoing, and enthusiastic personality.
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Ability to lead group activities and engage guests of different ages and cultures.
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Good organizational and time-management skills.
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Ability to work independently and as part of a team.
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Basic knowledge of safety and first aid procedures.
Additional Requirements
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First Aid and CPR certification is an advantage.
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Ability to swim may be required depending on the facility.
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Flexible to work shifts, weekends, public holidays, and evenings.
Additional Information
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
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We believe in continuous learning and growth to help our teams achieve their full potential.
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A strong family spirit is part of our identity, we support and care for one another.
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We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
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Our passion for luxury hospitality is reflected in every detail of the guest experience.
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We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.