Patient Services Representative
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Before you apply
LocationAtlanta, GA
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentClinic
Company size501–1,000 people
First seenOct 22, 2026 · 2w ago
Verified live12h ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or equivalent
Strong customer service skills and a professional, patient-focused demeanor
Excellent organizational, multitasking, and time-management abilities
Strong verbal and written communication skills
High attention to detail and discretion with patient information
2+ years of experience in a medical office or clinical setting preferred
Familiarity with medical terminology and EMR systems (Epic a plus)
Skills
Epic
What You’ll Do
As a Patient Services Representative at OrthoAtlanta, you’ll:
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Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures
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Collect co-pays, prepayments, and outstanding balances accurately while explaining financial policies as needed
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Schedule new and follow-up appointments, answer incoming calls, and ensure timely patient communication and follow-through
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Input and update patient demographics, insurance information, and visit details into the EMR system
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Open and close the front office, keep the waiting area clean and organized, and work assigned EMR “buckets” to support clinic flow
A Great Fit If You…
Requirements
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Thrive in a fast-paced, people-facing role
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Communicate clearly and compassionately with patients and staff
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Juggle multiple responsibilities with poise and attention to detail
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Love organizing tasks and solving front-desk challenges
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Work independently while being a strong team player
What You’ll Need
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High School Diploma or equivalent
•
2+ years of experience in a medical office or clinical setting preferred
•
Familiarity with medical terminology and EMR systems (Epic a plus)
•
Strong customer service skills and a professional, patient-focused demeanor
•
Excellent organizational, multitasking, and time-management abilities
•
Strong verbal and written communication skills
•
High attention to detail and discretion with patient information
Why OrthoAtlanta?
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Work with a collaborative clinical team in a respected practice
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Opportunity to grow within a dynamic healthcare setting
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Make a meaningful impact on patient experience every day
Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!
About the company
Locations: Atlanta
Schedule: Full-time Hourly, On-site
Compensation: Competitive hourly rate + benefits
Perks: Front-desk leadership, fast-paced medical office setting, patient-centered teamwork
About OrthoAtlanta
Become part of OrthoAtlanta, one of the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you’ll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients’ quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.