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• Support the coordination of global shipping logistics — liaising with carriers, preparing export and import documentation, processing customer shipments via Freshdesk, and ensuring compliance with dangerous goods and customs regulations.
• Use XYZ’s internal asset and inventory management systems to log, track and update stock and logistics records accurately; monitor inventory levels and support parts and finished-goods handover with Production.
• Support the processing of returns and repairs, liaising with Technical Support and Quality teams to keep cases moving and ensure efficient handling of faulty or returned units.
• Carry out goods-in inspections, picking and packing, and non-electrical sub-assembly work to SOP standards — maintaining the warehouse in an organised, safe and audit-ready condition.
• Train to run goods-in, picking and despatch independently, and maintain process records and work instructions to a standard that allows a second person to run the process unsupervised.
• Identify and support opportunities for continuous improvement within logistics, warehousing and facilities operations; assist with cost and efficiency tracking.