Software Developer & Support
Read straight from Octal Philippines Inc.'s careers page, verified 17h ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationMakati City, National Capital Region, Philippines
Typefull-time
SeniorityEntry
Company size201–500 people
PostedOct 3, 2026 · 1mo ago
Verified live17h ago
At a glanceSummarised by Seekless from the posting.
A bachelor's degree in Computer Science, Information Technology, or a related field
Basic understanding of SQL for querying databases
Familiarity with Windows or Unix servers
Good English communication skills to explain technical fixes to non-technical users
Strong logical thinking to track down the root cause of an application error
Skills
SQL
Windows
Unix
About the role
Application Support job description outlines an entry-level role focused on troubleshooting software issues, monitoring system performance, and helping users resolve technical problems.
Key Responsibilities
•
Service Desk Support: Answer support tickets and user calls, manage issues by priority, and follow Service Level Agreements (SLAs).
•
System Monitoring: Check application health, server alerts, and log files to catch errors early.
•
Troubleshooting: Diagnose software failures, database glitches, and network connectivity problems.
•
Collaboration: Partner with senior engineers and developers to escalate complex bugs and test new software updates.
•
Documentation: Record recurring problems and their solutions in the internal knowledge base.
Requirements
•
Education: A bachelor’s degree in Computer Science, Information Technology, or a related field.
•
Technical Knowledge: Basic understanding of SQL for querying databases, and familiarity with Windows or Unix servers.
•
Soft Skills: Good English communication skills to explain technical fixes to non-technical users.
•
Problem-Solving: Strong logical thinking to track down the root cause of an application error.
More roles at Octal Philippines Inc.