· Maintains data files and control procedures for a simple system of networked personal computers or for a group of desktop computers linked to a host server.
· Responsible for system security and data integrity. Assigns passwords and monitors use of resources.
· May produce periodic business reports, generate output such as labels, letters, and forms, and respond to frequent management request for information.
· May require extensive knowledge of Group Policy, Active Directory, Microsoft DNS, DHCP, and other software such as Microsoft Office and similar suites of business applications.
· May be a resident expert for applications running on a department‐wide LAN or for the entire computer system in a smaller enterprise.
· Ability to understand and carry out instructions provided in various forms (written, oral or diagram)
· Possess the ability to troubleshoot server and workstation hardware across several manufacturers and platforms (including, but no limited to Supermicro, Dell, HP, Apple).
· Adaptable to change in process or required activities
· Professional attitude and work ethic
· Desire to work either independently or closely with others
· Results-oriented, and excellent attention to detail
· Web server administration experience desired, but not required
· Perform server administration, which includes the addition and deletion of users, control access rights, manage services, and similar tasks.
· Maintain datacenter environmental monitoring system by tracking temperature and electricity usage, and report quarterly datacenter usage report to Senior IT.
· Monitor and troubleshoot Linux-based RAID configurations, and assist with data-recovery efforts.
· Assist with the installation, maintenance, and user support for purchased or 3rd party (free or open source) software.
· Maintain a Standard Operating Procedures (SOP) Manual containing the installation and configuration procedures, passwords, backup procedures, and contact information (needed when problems occur) for computers, peripheral hardware and software.
· Maintain and update hardware/software databases and inventory tracking systems, including a property inventory system, by inputting revised system information for new, moved, changed, or upgraded systems to assist with tracking IT infrastructure assets and inventory.