CO
ConduentCustomer Experience Associate I
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Before you apply
LocationGuatemala
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must be at least 18 years old with a High School Diploma or equivalent
Effective communicator who can clearly explain complex information
Dedicated professional with a strong work ethic and problem-solving skills
Customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution
Completion of a mandatory 9-week training program
Maintain an average quiz score of 80%+ and complete all required Learning training
Reside within a 35-mile radius of the worksite located at 15 avenida 17-30 Z.13, Edif. Torre Mundial, Zona 13 Ciudad de Guatemala, Guatemala
Benefits
Health insurance
Career growth
Paid training
Call Center Representative – Onsite in Guatemala City
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay and a range of incentives and benefits, you’ll be empowered to make a real impact every day.
What We Offer:
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Full-Time Employment: Reliable schedule and stability.
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Competitive Pay
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Paid Training: Get the training you need to excel.
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Career Growth: Opportunities to advance your career in a supportive, innovative environment.
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Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You’ll Do:
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Efficiently manage a high volume of inbound calls in a fast-paced environment.
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Listen actively to understand customer needs and offer clear, accurate information.
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Maintain in-depth knowledge of company and client programs, policies, and technology.
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Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
What We’re Looking For:
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An effective communicator who can clearly explain complex information.
•
A dedicated professional with a strong work ethic and problem-solving skills.
•
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
Requirements:
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Must be at least 18 years old with a High School Diploma or equivalent.
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This onsite role requires candidates to reside within a 35-mile radius of the worksite located at.
15 avenida 17-30 Z.13, Edif. Torre Mundial, Zona 13 Ciudad de Guatemala, Guatemala
Training Requirements:
•
Completion of a mandatory 9-week training program.
•
Must maintain an average quiz score of 80%+ and complete all required Learning training.
About the company
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.