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BA
Bank al Etihad
Quality Manager- Iraq
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Location
Baghdad, Baghdad Governorate, Iraq
Work mode
on-site
Type
full-time
Company size
11+ people
First seen
1w ago
Last seen
1d ago
Responsibilities
•
Develop and implement the Quality policies, procedures, and standards.
•
Ensure compliance with local requirements and international quality standards.
•
Montior Service and operational quality and key performance indicators.
•
Lead internal quality reviews and continuous improvement initiatives.
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Prepare quality reports and recommend corrective actions.
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Promote a strong quality culture across the organization.
•
Monitor customer and employee satisfaction.
•
Support the implementation of ISO standards and quality management systems.
Requirements
•
Bachelor’s degree in business administration, Industrial Engineering, or a related filed.
•
5-10 years of experience in quality management.
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Strong knowledge of ISO standards, Internal audits, and quality management systems.
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Knowledge of continuous improvement tools such as Six Sigma and Kaizen.
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