Field Quality Management_售后质量管理
Read straight from Mercedes-Benz Group AG's careers page, verified 5d ago.Seekless can tailor your résumé to it.
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Before you apply
LocationChina (Mainland)-Beijing-Beijing
SeniorityLead
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Good knowledge & experience of field quality topics and process/project management
Good experience for bigdata, familiar with Telescope/PowerBI, basic knowledge for AI tech
Good leadership, communication skills and teamwork spirit with topic or project leader experience
Active working attitude, open mind and passion for quality work
Fluent English (oral, writing, listening and reading)
Good tech background of overall vehicle/components, commodity/BTV experience is plus
German language is a plus
Skills
Telescope
PowerBI
AI
bigdata
Objective of Job
Overall field quality management for all module groups like E/E, BiW (Body in White), Chassis/Cooling, digital, telematic, ADAS, int/ext, lead steer process issue resolution for all MB carlines in China Market, include local produced cars and imported cars. Build-up & maintenance quality strategy & process, and keep active exchange with HQ for one-Q voice globally
Main tasks
Field quality topic steering:
• Ensure all field issues are properly steered & tracked within corresponding CIRTs
• Ensure all top field issues status updated in regular quality reports and properly arranged for related committees
Speed-up issue resolution with Quality perspective
• Deep dive the field quality issue with all data from quality data for issue status and possible trend analysis
• Support CIRT with all necessary info for issue resolution
• Make judgment based on it for possible further escalation, and define proper stakeholders, and related quality committee arrangement
Window person for HQ for Quality related topics:
• Responsible for Regular exchange meetings with HQ for issues/reports/related strategy
• Build up communication channels for new tasks, and properly steer it
• Support all CIRTs to argue with HQ for quality topics, especially for imported carlines
Co-responsible for Data Driven Quality (DDQ):
• Co-responsible for data driven quality project, make sure project timeline, milestones, and targets achievement
• Together with data team for all quality data landing, digital tools creation, AI model for quality specification & build up.
• Responsible for all related reporting in different committees
Qualification
• Good knowledge & experience of field quality topics and process/project management
• Good experience for bigdata, familiar with telescope/PoweBI, basic knowledge for AI tech.
• Good tech background of overall vehicle/components, commodity/BTV experience is plus
• Good leadership, communication skills and teamwork sprit with topic or project leader experience
• Active working attitude, open mind and passion for quality work
• Fluent English (oral, writing, listening and reading) is necessary; German language is a plus