· Oversee daily property operations, including leasing, resident services, maintenance, and administrative functions.
· Lead, supervise, and support on-site staff: hiring, training, delegating duties, scheduling, conflict resolution, and performance evaluations.
· Ensure property operations comply with all applicable regulations, including Fair Housing, OSHA, and company safety guidelines, and route any reasonable accommodation or modification requests according to company procedures.
· Conduct regular inspections of the property and coordinate with maintenance to maintain a safe, clean, and move-in-ready environment.
· Develop and manage budgets, track variances, and oversee accounts payable and receivable.
· Accurately complete company reports, including month-end and year-end financials.
· Lead leasing efforts: guide prospective residents through tours, applications, screenings, deposits, lease agreements, and move-ins.
· Build strong resident relationships, handle concerns with professionalism, and implement programs to drive retention and engagement.
· Develop and oversee marketing strategies, digital campaigns, and lease administration to maximize occupancy and revenue.
· Exercise independent judgment to resolve resident, employee, and vendor issues.
· Represent CommonPlace with a polished, professional, and approachable presence.