Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
About the role
The Key Purpose of this role is to safely and efficiently assist with the delivery and offloading of products to customers while ensuring accurate stock handling, compliance with company procedures, adherence to safety standards, and excellent customer service.
Key Responsibilities:
Delivery Operations
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Accompany the Driver on all scheduled delivery routes.
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Assist with the safe and efficient delivery of products.
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Ensure deliveries are completed according to the daily route schedule.
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Maintain professional conduct when interacting with customers.
Vehicle Readiness
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Ensure the truck is clean before leaving the depot.
Ensure the truck is equipped with:
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Required delivery documentation.
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A serviceable stepladder.
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A functional trolley.
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Traffic safety cones.
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Required Personal Protective Equipment (PPE).
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Report any defects or missing equipment to the Supervisor immediately.
Offloading Operations
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Follow the Delivery Checklist during every delivery.
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Verify the correct customer before offloading.
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Confirm products and quantities against delivery documentation.
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Offload stock safely and accurately.
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Prevent product damage during handling.
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Report shortages, damages, or discrepancies immediately.
Safety Compliance
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Wear prescribed PPE at all times.
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Ensure the truck is parked safely before commencing deliveries.
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Place traffic cones around the vehicle before offloading.
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Use the stepladder safely when accessing the vehicle.
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Adhere to all company Health and Safety procedures.
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Report unsafe conditions, incidents, and near misses immediately.
Customer Service
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Maintain professional relationships with customers.
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Treat customers respectfully at all times.
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Escalate customer concerns to the Driver or Supervisor when necessary.
Housekeeping
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Ensure the truck remains clean throughout the working day.
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Return equipment to its designated storage area after use.
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Report damaged equipment.
Key Attributes and Competencies:
Behavioural Competencies
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Safety First
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Accountability
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Integrity
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Teamwork
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Customer Focus
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Respect
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Adaptability
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Positive Attitude
Skills
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Communication Skills
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Teamwork
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Attention to Detail
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Customer Focus
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Time Management
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Reliability
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Physical Fitness
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Problem Solving
Knowledge
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Delivery Procedures
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Manual Handling Techniques
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Health and Safety Procedures
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PPE Requirements
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Stock Verification
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Customer Service Principles
Minimum Requirements:
Qualifications
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Grade 10 or equivalent.
Experience
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Previous experience within FMCG Distribution, Logistics, or Delivery Operations will be advantageous.
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Previous experience as a Crew Member or Driver Assistant will be advantageous.
Working Conditions
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Frequent lifting and manual handling of products.
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Daily travel with delivery vehicles.
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Exposure to varying weather conditions.
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Overtime, weekend, and public holiday work may be required in line with operational requirements.
Tools and Equipment
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Handheld Terminal (HHT)
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Delivery Checklist
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Traffic Cones
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Stepladder
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PPE
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Delivery Documentation
Additional Information:
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Band: XII
Legal
ABInBev is an equal opportunity employer, and all appointments will be made in line with ABInBev employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short listing.