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TW
Two95 International Inc.
Service Desk Engineer (English + Hindi/Korean/Mandarin)
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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Type
full-time
Seniority
Mid
Company size
10,000+ people
First seen
Oct 5, 2026 · 6d ago
Verified live
1d ago
At a glance
Summarised by Seekless from the posting.
Must have
13
Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
Ability to provide technical support over the phone
Excellent Oral and Written Communication skills
Hands on Experience on resolving customer issues related to the infrastructure
Assist with support of network connectivity, PCs, and VPN connectivity
Experience on Remote Desktop Client Software’s
Ability to resolve and or provide work around
Anticipate customer needs and proactively identifies solutions
Enthusiastic Maintain high customer / end user satisfaction
Strong in Communication skills and inter-personal skills
Should have good experience in troubleshooting hardware issues for both desktops and laptops
Should have experience in Active Directory and desktop engineering
Hands on experience on VMware and VDI troubleshooting
Nice to have
3
Ability to think around problems and come up with creative solutions
Service Now Ticketing Tool Knowledge
Microsoft Certification
Skills
Active Directory
VMware
VDI
Service Now
Remote Desktop Client Software
VPN
Requirements
Must Have:
1.
Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
2.
Ability to provide technical support over the phone
3.
Excellent Oral and Written Communication skills
4.
Hands on Experience on resolving customer issues related to the infrastructure
5.
Assist with support of network connectivity, PCs, and VPN connectivity
6.
Experience on Remote Desktop Client Software’s
7.
Ability to resolve and or provide work around
8.
Anticipate customer needs and proactively identifies solutions
9.
Enthusiastic Maintain high customer / end user satisfaction
10.
Strong in Communication skills and inter-personal skills.
11.
Should have good experience in troubleshooting hardware issues for both desktops and laptops.
12.
Should have experience in Active Directory and desktop engineering
13.
Hands on experience on VMware and VDI troubleshooting.
14.
Languages Support:
Nice to have
Good-To-Have
1.
Ability to think around problems and come up with creative solutions
2.
Service Now Ticketing Tool Knowledge
3.
Microsoft Certification
More roles at Two95 International Inc.
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